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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have found the books I am looking for and at reasonable prices.
He books arrived on time and in good condition.
Fast and easy and always good service in the past.
Best selection of books from great sellers. Usually arrive earlier than expected and always in the condition stated or better.
Thank you for offering reading material for a discounted price. So far the books I have purchased have been pretty good. Only one was smoke odored.
Love shopping my favorite authors and books for a discount.
I love the fact that I can get books for reasonable prices but wish the shipping was cheaper. Thank you for adding the save more option,
Thank you for helping me consolidate and get abetter deal on shipping
I am impressed with what I ordered and the delivery was very good.
First time using alibris. Anxious to see the results. Thanks
I don't like having all my Debit Card information stored at Alibris. Can you scrub it to prevent bogus people using my account?
I would rather shop with you than Amazon, and your coupons and special offers make it possible.
Very easy to navigate…I'd been looking for this book for years…finally found it at a reasonable price…. Great!
Shopping was very easy. I ordered two of these books already and it was so good I want to order more.
They notified me about needing to cancel my order on one item in my order and I was able to find a replacement copy cheaper. Thank you.
The shopping experience is not bad, but it is very difficult to track the books in transit and the shipping is somewhat expensive.
First time using took some time trying to figure it out hope I got it right if I have any problems will let you know. 1st problem you can't order same book multiple times.
Very well had no problems with getting my order placed
Really amazing website and made everything very easy to fill out
Very easy to use, quick and convenient book shopping. Great stop for book lovers.
In the search bar I typed: The Boys by Martin Gilbert and there were zero results. When I went into the details search menu, and entered the boys as the title and martin gilbert as the author, it worked fine. Took me a while to figure this out.
Rapidly found the CD i wanted, had slight trouble getting to checkout
I had to make a return, which was easy enough, and now am re-ordering the same book as well as another one.
My local indie bookstore put me on to alibris some years ago -- and it's been a never-fail option ever since!
So far, it was easy and affordable to buy this book.
It would be helpful to know the shipping charge when selecting books
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.