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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Website easy to navigate and easily found what I was looking for.
I had books i was searching for that are Latinx and did not find them. That was disappointing. I wanted to get all my order done at once. I will go to another bookstore for the rest.
I have been looking for affordable copies of this classic for months. I cannot wait to share it with my nephews I use to read it to, as they start there families
I needed to enter a different shipping address, which I was only able to do at the very end of the process. I'm glad I didn't give up in despair.
You're a great source for books I can't find where I live & I prefer to buy used books to help the environment.
No problems, but it would be nice if you could separate out the DVDs, VHS, Blue-Ray, CDs to ease comparison shopping.
The price is very reasonable for a used book, the only I did not give 5 stars is that the shipping is just as much for paperback as hardcover which you would think would weigh less, which is how shipping is calculated
Every book I've purchased was just as listed. Shipping was always efficient.
Thank you!
Took multiple tries -said nothing in cart-then item not available-rcvd email saying complete checkout before items expire-sign in again says o in cart-finally shows my 3 items go to checkout again cart says 0- new day finally re=entered everything again & I could check out-exasperating
Easy to use website, good selection of books and sellers.
I love buying used books through Alibris. Alibris is dependable and carries high quality books and dvds.
Alibris.com is a great website. Easy to find books, great price and great value.
Description of books helpful and process is to use
I received a damaged/defective copy, and, at first, Alibris refused to offer me a pre-paid option to return the item. When I finally convinced the customer service agents to send me a pre-paid label, I still had to purchase the item all over again. It would be much better if Alibris would offer to replace defective items rather than having to re-order them. In some cases, you probably lose sales because individuals may look elsewhere for what they want instead of re-ordering.
I always buy my Phantom Dailies and Phantom Sundays from Alibris because, with your coupon discount, you always offer the best value. However, I wish you would ship directly through the USPS Media Mail instead of using that inferior UPS Mail Innovations that is slow and much more likely to damage the books in transit.
Easy breezy, easy to check against competitor's pricing.
Good selection, easy to navigate and complete the process
Finding great selection on books is great but shipping isn't
Like your flexible search making it easy to locate well-loved but half-remembered books from my early years.
Very pleased: I like the quick honest lookup of used-book condition. Also pleased with delivery time as promised, nothing overdue. All book conditions at least as good as described.
Very pleased: I like quick lookup of used-book condition.
Great source for used books. Been using them for years!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.