Sitejabber Website Reviews and Complaints
business logo of Alibris

AlibrisReviews 106,833

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
How would you rate Alibris?
grey star
grey star
grey star
grey star
grey star

Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
915
value
10,872
shipping
10,862
quality
10,856
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Lauren M.
Unfollow Lauren M.
Share Review
Report Review

Website is easy to use and I found exactly what I was looking for quickly.

Date of experience: March 30, 2022
California
2 reviews
0 helpful votes
Follow Alyson X.
Unfollow Alyson X.
Share Review
Report Review

Please make clearer WHICH BOOKS QUALIFY for your Free Shipping From Alibris - it is often difficult to see the truck symbol from the initial page explaining what the book is about.

Date of experience: March 30, 2022
Pennsylvania
1 review
0 helpful votes
Follow Gordon T.
Unfollow Gordon T.
Share Review
Report Review

Alibis is a quick and easy way to order good cheap...
March 30, 2022
Updated review

Alibis is a quick and easy way to order good cheap books. That's why I'm a repeat customer here.

Date of experience: March 30, 2022

Alibris is great
December 31, 2020
Previous review

Alibris is great. Have shopped here a couple times now. Thanks to all of you, I really appreciate what you do.

Date of experience: December 31, 2020
California
1 review
0 helpful votes
Follow Karyn S.
Unfollow Karyn S.
Share Review
Report Review

It is easy to navigate this site
March 30, 2022

It is easy to navigate this site. Lots of options for sellers, new/used, condition, amazing selection. Thanks for the coupons, too!

Date of experience: March 30, 2022
Michigan
2 reviews
0 helpful votes
Follow Alice V.
Unfollow Alice V.
Share Review
Report Review

I have not seen my book out for public view. It was when it first was published November 2021. If you can't see it out with other books, how can people buy it? "Through The Eyes Of A Mother" by Minister Alice Gilbert

Date of experience: March 30, 2022
California
3 reviews
0 helpful votes
Follow Mark B.
Unfollow Mark B.
Share Review
Report Review

Had what I wanted at a good price
March 30, 2022
Updated review

Had what I wanted at a good price. Site is easy to navigate.

Date of experience: March 30, 2022

Great selection, prices and service
March 22, 2021
Previous review

Great selection, prices and service.

Date of experience: March 22, 2021
Texas
1 review
0 helpful votes
Follow Virginia O.
Unfollow Virginia O.
Share Review
Report Review

Kind of hard to choose which seller is best. Information needs to be more brief and easier to navigate.

Date of experience: March 30, 2022
Indiana
1 review
0 helpful votes
Follow DaShawn K.
Unfollow DaShawn K.
Share Review
Report Review

It was a fast quick ' find what I need ' and quick checkout online purchase experience!

Date of experience: March 30, 2022
Arizona
1 review
0 helpful votes
Follow Elidia X.
Unfollow Elidia X.
Share Review
Report Review

It was a little hard to adjust billing info, but overall good experience

Date of experience: March 30, 2022
Texas
1 review
0 helpful votes
Follow Michelle V.
Unfollow Michelle V.
Share Review
Report Review

Great upfront price comparisons and reviews. Helpful in making quick decisions.

Date of experience: March 30, 2022
Massachusetts
1 review
0 helpful votes
Follow Robert N.
Unfollow Robert N.
Share Review
Report Review

Responding to e-sent advertisement from Alibris, which offered free shipping as well as discounted price -- but in the eventuality, shipping was not reduced.

Date of experience: March 30, 2022
Washington
1 review
0 helpful votes
Follow Emma F.
Unfollow Emma F.
Share Review
Report Review

I love Alibris, forever
March 30, 2022

I love Alibris, forever. Books can add up when you're an avid reader like me, and I often like to get books that I can study and return to, which makes a library slightly less convenient. Alibris makes my collector's urge possible;-)

Date of experience: March 30, 2022
Nevada
1 review
0 helpful votes
Follow William D.
Unfollow William D.
Share Review
Report Review

Great and simple process, very easy to order this book I was searching for!

Date of experience: March 30, 2022
New York
1 review
0 helpful votes
Follow Jeremiah X.
Unfollow Jeremiah X.
Share Review
Report Review

The search function leaves something to be desired. I typically find things elsewhere and see if Alibris has them.

Date of experience: March 30, 2022
New Mexico
1 review
0 helpful votes
Follow Gail D.
Unfollow Gail D.
Share Review
Report Review

So far so good well see when product arrives looking forward to it.

Date of experience: March 30, 2022
Canada
1 review
0 helpful votes
Follow Andrew S.
Unfollow Andrew S.
Share Review
Report Review

I don't want to be bothered by a survey when I'm trying to order a book.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 30, 2022
Wisconsin
1 review
0 helpful votes
Follow Thomas Y.
Unfollow Thomas Y.
Share Review
Report Review

I've bought several books here and I am
March 30, 2022
Updated review

I've bought several books here and I am. Always satisfied with the selection. When I read in the preface the author recommended the workbook I thought I'll never find that. I really should know better that I'd find it here. Thank you.

Date of experience: March 30, 2022

I found exactly what I wanted
December 19, 2021
Previous review

I found exactly what I wanted. I also belong to audible but their selection of economics is measly compared to alibris.

Date of experience: December 19, 2021
Oregon
1 review
0 helpful votes
Follow Jean V.
Unfollow Jean V.
Share Review
Report Review

I WOULD HAVE ORDERED A LOT MORE BOOKS ON CD AND MP3 BUT THERE IS NEVER ANY "TRUCK" BY ANY OF THEM AND THE SHIPPING IS A KILLER. THE COST OF YOUR SHIPPING IS THE SAME PRICE AS THE BOOKS

Date of experience: March 30, 2022
Mississippi
1 review
0 helpful votes
Follow Stacy A.
Unfollow Stacy A.
Share Review
Report Review

Awesome experience, needed textbooks for class cheap.

Date of experience: March 30, 2022
New Jersey
1 review
0 helpful votes
Follow Jennifer Q.
Unfollow Jennifer Q.
Share Review
Report Review

Great!
March 30, 2022

Great! I do wish it were easier to find books by a specific vendor when looking at editions, so I can buy all from one place. Sometimes I will pay a few dollars more if the seller is closer or east coast, and I can get my books faster if both come the same place. Better for the environment too!

Date of experience: March 30, 2022