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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have never had any problems with Alibris. I have ordered from them for many years.
I always find what i am looking for at Alibris. I have always been satisfied with my purchases as well. Thank you.
User friendly and I was able to find what I needed!
Easy to find what I am looking for. Suggestions for other items are on point!
Shifting the shipping address back to default with payment address took entirely too many steps. Organization of the items I was searching for was also complicated. The most expensive options were offered but I needed multiple tries to locate less expensive items. Annoying.
Very quick and easy to find what I am looking for. Easy checkout.
Had to backtrack a couple of times. Once to enter coupon code and then again to get expedited shipping instead of standard.
Great customer service. Quick to help even with my own mistake. Will continue to buy from this site
Shipping cost more than the books which were very cheap.
Good for providing great books at low cost and large selection
Very easy to follow. Based on past experience, I can trust your assessment of the condition of the books I have ordered.
This is my third attempt to order this book. Your system kept sending me in circles, then it erased the shipping address, and NOW it is charging me tax in Oregon, which you can not do. Very frustrating experience.
Quickly found what I was looking for at a good price
Great to find what I was looking for so quickly and at such a great price!
Great site and easy to process! Has the book I want
I've used Alibris for many years and am happy with books available and books received.
Really like the wide selection of books on subjects that are hard to find. Do not like how they charge shipping for each item even if several come from the the same vendor. Other than that I really enjoy the site.
Easy to find titles. Lots of options, Descriptions are very helpful
This is my second time ordering because I was pleased with the first time.
Pleasant efficient and great savings
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.