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AlibrisReviews 107,640

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
946
value
11,252
shipping
11,242
quality
11,236
This company responds to reviews on average within 1 day

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Florida
1 review
0 helpful votes
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Have used your service previously with excellent response
August 23, 2022
Updated review

Have used your service previously with excellent response

Date of experience: August 23, 2022

Sure easy to use
November 10, 2021
Previous review

Sure easy to use

Date of experience: November 10, 2021

Thanks for excellent service
November 10, 2021
Previous review

Thanks for excellent service

Date of experience: November 10, 2021
Kentucky
1 review
0 helpful votes
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I have been looking for more of Grace Livingston Hill books for a long time and you have some of the books I have been searching for!

Date of experience: August 22, 2022
California
1 review
0 helpful votes
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Not knowing shipping until checkout was not convenient at all.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 22, 2022
California
1 review
0 helpful votes
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Pretty easy
August 22, 2022
Updated review

Pretty easy. But i know how much media mail costs, so the shipping cost seems high.

Date of experience: August 22, 2022

Was very easy
March 1, 2021
Previous review

Was very easy

Date of experience: March 1, 2021
Illinois
1 review
0 helpful votes
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Thank you!
August 22, 2022

Thank you! Great experience & easy to use your site.

Date of experience: August 22, 2022
Pennsylvania
2 reviews
0 helpful votes
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Ordered the book:
August 22, 2022

Ordered the book:

Daily Reflections on Divine Mercy: 365 Days With Saint Faustina

Without a problem within 60 seconds.
Thank you for simplicity.

Date of experience: August 22, 2022
Michigan
1 review
0 helpful votes
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Very easy to locate the book and order. Price is reasonable.

Date of experience: August 22, 2022
Illinois
1 review
0 helpful votes
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Found exactly what I was looking for at the price I wanted. Thank you!

Date of experience: August 22, 2022
Georgia
1 review
0 helpful votes
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My online shopping experience was very pleasant. The website is easy to use and straight forward.

Date of experience: August 22, 2022
Arizona
2 reviews
0 helpful votes
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Always find what I need at alibris books, at a fair price!

Date of experience: August 22, 2022
Arizona
1 review
0 helpful votes
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Great place to order textbooks at reasonable prices
August 22, 2022
Updated review

Great place to order textbooks at reasonable prices.

Date of experience: August 22, 2022

Reasonable price, easy to order online
April 26, 2022
Previous review

Reasonable price, easy to order online

Date of experience: April 26, 2022
California
1 review
0 helpful votes
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I have had three books cancelled on me so far. I needed the books on time and at this p0int they will all be arriving late because I keep getting books cancelled on me.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 22, 2022
Nevada
1 review
0 helpful votes
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Great books and great prices
August 22, 2022
Updated review

Great books and great prices. I recommend this website to all my friends.

Date of experience: August 22, 2022

This website is so easy to navigate
July 25, 2022
Previous review

This website is so easy to navigate. The prices are very reasonable and I recommend this website to my friends.

Date of experience: July 25, 2022

Great and fair price!
June 29, 2022
Previous review

Great and fair price!

Date of experience: June 29, 2022
Maryland
1 review
0 helpful votes
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Terrific, as always, but wouldn't let me change my phone number from my old land line.

Date of experience: August 22, 2022
Virginia
1 review
0 helpful votes
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First time shopping on Alibris
August 22, 2022

First time shopping on Alibris. Very easy checkout. Hoping book matches description. If so, may switch purchases from Abebooks.

Date of experience: August 22, 2022
Washington
1 review
0 helpful votes
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Did not see a location to use $10 off for $75 purchase code of summer.

Date of experience: August 22, 2022
Virginia
1 review
0 helpful votes
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Alibris is always an excellent source for books of all kinds. I have especially found them useful for more obscure titles (which I often look for)

Date of experience: August 22, 2022
Virginia
1 review
0 helpful votes
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The website should contain a space for information...
September 21, 2022
Updated review

The website should contain a space for information from the purchaser. I am a collector. I I purchased books in pristine condition only. Books should also be packaged so that when I receive them they don't look used. It is preferred that the book is wrapped in clear plastic cover if available. Always a new book not used. Other words the site is doable. I thank you for your attention. If I receive my book in good condition there's a good chance that I will do business with you again in the future. Thank you

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 22, 2022

Experienced some issues with navigating the website
March 9, 2022
Previous review

Experienced some issues with navigating the website. But the most important thing for me is that my items are shipped in a box and very well protected so that they arrive in good condition as I am a collector.

Date of experience: February 7, 2022
Washington
1 review
0 helpful votes
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Have been with Alibris before and always satisfied with my shopping experiences.

Date of experience: August 22, 2022
Finland
1 review
0 helpful votes
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My experience has been very good over the years I have been a customer.

Date of experience: August 22, 2022