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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My experience has been very good over the years I have been a customer.
It would be nice to have a better idea of shipping as you go along ordering.
So far my shopping experience is Great easy and NOW IF I GET MY BOOK ON TIME WITH NO ISSUES I well be more then happy to make give you 5 STARS so i well write another review after delivery day.
Fast ordering. Easy to order. Good explanation of book condition. I look forward to receiving the book! Thank you!
Website was easy to use. Good information about the books I selected.
So far great experience this is my first time shopping here. I will let you know how it goes.
This experience shopping with Alibris.com is great
As always i find my favorite authors for very good prices
As always i find all great books at alibris
Very great amount of rare books in very good conditions, thanks for a great sortiment of hard to get books, thanks.
If an item is in my cart, you should reserve the copy and the price it is at for 1-2 days.
My shopping experience on Alibris website is quick and easy and wonderful! Thank you.
Perhaps I didn't see it anywhere, but it is frustrating to have to go through certain check out steps in order to see the shipping prices. I would like to be able to see the charges and change my cart contents. The prices for books are pretty good compared to other places.
Fast shipping on a previous order. I hope this is as good!
Shipping costs more than the book!
You guys always have what I'm looking for and usually at the best price too!
Good selection of books. Reasonable prices. It was a little frustrating getting it to load.
Great variety and choices of formats. I just ordered an ebook so I saved shipping.
Found this place as a recommendation from my father. I read mostly digital books and it hurts me to my core to not have physical copies. Thank you for allowing me to save money to get the physical copies my soul craves!
Very easy to navigate the website and a quick process.
Site was easy to understand and negotiate. I made an error and it was noted clearly so I could correct it.
Fast and easy shopping. Easy to find what I was looking for. Good descriptions
I am always able to find old, out of print, desirable books, at Alibris
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.