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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I've bought many books from Alibris (especially during the pandemic). Always came through for me.
I got all the books I needed for school at a low price. I hate that the shipping costs more than the books.
It's a drag to have to type in the author all over again after buying one book, while still wanting to buy more.
Everything was great other than no option other than normal shipping. We needed expedited shipping.
You have this hard to find item Only other place I found it wanted me to spend $35.00 or more, then they'd ship for free.
A delight to browse using your easy to navigate site!
First time I buy from Alibris. Hope is good because I need the book for a class.
Looking for speedy shipping with expedited choice offered - thanks!
I was told if I subscribed, I would receive a $5 coupon. I did not receive this (the emails I did receive were instead blank) and had to pay full price.
Found late-edition textbook at a very good price. Hopefully, will arrive in "very good" condition, as stated in the listing.
Alibris is my goto site for books, which mainly means used books to me.
Always my go to site for books of interest. Alibris brings together good book sellers and a staff dedicated to service.
Helpful for getting books for school cheaply. The only downside is regular shipping can take a bit so if you are like me and keep buying textbooks last minute expedited may be worth it, although a little pricy
Not sure if you have an app; I'll look when I'm finished here. Navigation was a bit difficult on browser via iPhone but I managed it. I usually order via computer.
Daddy? Sorry. Daddy? Sorry. Daddy? Sorry.
Alibris is daddy ho
Best used book site I've ever used. Other used book sites have scammed me, pissed me off, and made me livid. Alibris is sweet. If I ever catch an alibris employee in a dark alley I am sucking them dry no exceptions.
Well designed website, but a shipping estimate should be added to see the actual price-it almost doubled mine.
Had to get new password, reorder, find address, but not your fault.
It would be nice to know shipping details ahead of adding to cart
Wide selection, easy navigation, great cost opportunity! All buttons worked and the book is on its way.
Everytime I need a book, I go to alibris.com and find the best prices along with the best books.
I have shopped many times at Alibris and will continue to shop here. Books have always been in very good condition and shipping it timely.
Have used your service previously with excellent response
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.