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AlibrisReviews 107,700

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
948
value
11,283
shipping
11,273
quality
11,267
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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It's good prices but I would have like to have used a coupon or get free shipping.

Date of experience: September 16, 2022
Pennsylvania
1 review
0 helpful votes
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Easy to see available choices, publisher and date, cost, condition, etc. Easy to order. Good prices.

Date of experience: September 16, 2022
New York
2 reviews
0 helpful votes
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I had to leave the checkout to fix the shipping address

Date of experience: September 15, 2022
Idaho
2 reviews
0 helpful votes
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Left the screen to try and see where book would be shipped from and lost all my info and had to start over again. Sigh.

Date of experience: September 15, 2022
Ohio
1 review
0 helpful votes
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Shipping costs too much
October 15, 2022

Shipping costs too much. Combined shipping for multiple items would help

Date of experience: September 15, 2022
Massachusetts
2 reviews
0 helpful votes
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King Crab books LLC is a fantastic bookseller and great to interact with. Great customer service

Date of experience: September 15, 2022
Vermont
1 review
0 helpful votes
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I really appreciate the availability of a vendor other than Amazon that carries the books I am looking for at a competitive price. The new price checker that helps save money is a definite plus!

Date of experience: September 15, 2022
California
1 review
0 helpful votes
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You made changing the shipping address easier, thank...
September 15, 2022
Updated review

You made changing the shipping address easier, thank you.

Date of experience: September 15, 2022

It was hard changing the billing address
December 23, 2021
Previous review

It was hard changing the billing address

Date of experience: December 23, 2021
New York
1 review
0 helpful votes
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Found what I needed quickly with many affordable options.

Date of experience: September 15, 2022
Texas
1 review
0 helpful votes
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I use Alibris for hard-to-find and out-of-print books, and every single experience has been delightful. Cheers!

Date of experience: September 15, 2022
California
1 review
0 helpful votes
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Easy to navigate, quick response time on all pages,...
September 15, 2022
Updated review

Easy to navigate, quick response time on all pages, no errors.

Date of experience: September 15, 2022

Website was easy to navigate and responded quickly...
August 27, 2021
Previous review

Website was easy to navigate and responded quickly to my navigation.

Date of experience: August 27, 2021
District of Columbia
1 review
0 helpful votes
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I continue to find Alibris an irritating experience,...
October 15, 2022
Updated review

I continue to find Alibris an irritating experience, much rather use Amazon as far as quickness and finding books. Use Alibris at times because I can eventually find certain books at less cost with coupons & savings feature. But it takes more time than I normally want to spend and find I need to redo the process to often.

Date of experience: September 15, 2022

Still find it confusing to get free shipping
March 3, 2022
Previous review

Still find it confusing to get free shipping.

Date of experience: February 1, 2022
District of Columbia
1 review
0 helpful votes
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One suggestion (which may be a bit hard): Adding a sort by seller name would be great. Easier to consolidate purchases with a single seller.

Date of experience: September 15, 2022
Washington
1 review
0 helpful votes
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I was informed that my item wasn't available but could...
September 15, 2022
Updated review

I was informed that my item wasn't available but could find a similar match. Let's see how this goes.

Date of experience: September 15, 2022

Thank you
September 14, 2022
Previous review

Thank you.

Date of experience: September 14, 2022
Minnesota
1 review
0 helpful votes
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Purchased these for my daughter who is a new die cut...
September 15, 2022
Updated review

Purchased these for my daughter who is a new die cut owner. Thank you for the affordable reference books!...:-)

Date of experience: September 15, 2022

How can you lure!
October 12, 2021
Previous review

How can you lure! A good customer with a 15.00 coupon that "Expires" TONIGHT. And then when I check out... you don't have any where to redeem or claim! This 15.00 $ coupon. This is what the issue is. Don't dangle a carrot if there's no carrot to be had.

Date of experience: September 12, 2021

Everything was easy to find & the prices were very!
August 30, 2021
Previous review

Everything was easy to find & the prices were very! Reasonable.

Date of experience: August 30, 2021
Georgia
1 review
0 helpful votes
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Easy to locate item
September 15, 2022

Easy to locate item. Good, clear ordering process.

Date of experience: September 15, 2022
Arizona
1 review
0 helpful votes
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Excellent variety selections of books that are hard to find rare and at an affordable price. Also, Alibris sponsorship provides rapid delivery by mail,

Date of experience: September 15, 2022
Texas
1 review
0 helpful votes
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Very easy shopping process and have had great experiences with timely shipping.

Date of experience: September 15, 2022
New Jersey
1 review
0 helpful votes
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Why have a warning about overseas shipping when I'm making a domestic purchase?

Date of experience: September 15, 2022
New York
1 review
0 helpful votes
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Wish my own address came up as default, not my last...
September 15, 2022
Updated review

Wish my own address came up as default, not my last addressee.

Date of experience: September 15, 2022

I wish the default shipping address was mine, the "owner"...
September 12, 2022
Previous review

I wish the default shipping address was mine, the "owner" of this account. It always defaults to the last person I sent a book too, but I don't notice it, and then I have to ask them to send the book to me. Why can't it default back to me? That's how Amazon works...

Date of experience: September 12, 2022

Lots of options
April 16, 2021
Previous review

Lots of options. But shipping costs high for single book.

Date of experience: April 16, 2021