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AlibrisReviews 107,700

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
947
value
11,280
shipping
11,270
quality
11,264
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Found the book immediately and was delighted by the price.

Date of experience: September 15, 2022
California
1 review
0 helpful votes
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I've found great books that I've needed for a good...
September 15, 2022
Updated review

I've found great books that I've needed for a good cost

Date of experience: September 15, 2022

I got the books I needed for school cheaper than I...
June 22, 2021
Previous review

I got the books I needed for school cheaper than I could have bought them from the college bookstore.

Date of experience: June 22, 2021
California
2 reviews
0 helpful votes
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I can usually find the books I want at reasonable prices. So far, the books I've purchased have all arrived in perfect condition, which is important to me.

Date of experience: September 14, 2022
Virginia
2 reviews
0 helpful votes
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I like having the definitions of the quality of the books and the stars to indicate the reliability of the sellers.

Date of experience: September 14, 2022
Texas
1 review
0 helpful votes
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Your coupon codes do not automatically show up and once the email is opened with the coupon code. This occurs if email is opened, and then one goes onto site to shop. Once you start shopping and put products into the cart, there is no way to retrieve the coupon code.

Date of experience: September 14, 2022
Georgia
1 review
0 helpful votes
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Easy to navigate, although it would not let me change my shipping.

Date of experience: September 14, 2022
Arkansas
1 review
0 helpful votes
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My book was very easy to find and checkout was simple.

Date of experience: September 14, 2022
Georgia
1 review
0 helpful votes
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Don't use Alibris like maybe I should
September 14, 2022

Don't use Alibris like maybe I should. But I've always loved the website and service. Also you guys usually have what I'm looking for.

Date of experience: September 14, 2022
Texas
1 review
0 helpful votes
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Fast and easy
September 14, 2022

Fast and easy. Did comparison shopping, while book was several dollars cheaper on this site, with shipping it the difference was pennies!

Date of experience: September 14, 2022
South Carolina
1 review
0 helpful votes
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This site is very user friendly and it offered many...
September 14, 2022
Updated review

This site is very user friendly and it offered many titles that I've been hunting for. Prices are very reasonable and descriptions of conditions seem thorough. I'm a sucker for good bargains on books to add to my library.

Date of experience: September 14, 2022

I love this site for locating books
January 2, 2022
Previous review

I love this site for locating books. It's easy to use and the wishlist function caters to my ongoing title needs.

Date of experience: January 2, 2022
California
1 review
0 helpful votes
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As a new guest without an account, when I put an item in a cart, the website holds the item in the cart for 12 hours. I presume this is so no one else can simultaneously purchase the product while I shop. By the time I was ready to check out, the page (presumably) timed out and I had to refresh. Upon refreshing the page, my item was no longer in the cart and no longer available for purchase. I waited 12 hours and returned to the site to purchase the item once the "hold time" had ended and finished my shopping in a timely manner.

Date of experience: September 14, 2022
Montana
1 review
0 helpful votes
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I was offered a $15.00 credit by email TODAY but all...
October 14, 2022
Updated review

I was offered a $15.00 credit by email TODAY but all attempts to obtain the coupon # are disabled. Isnt that bait and switch

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 14, 2022

As expected
August 28, 2022
Previous review

As expected

Date of experience: August 28, 2022
California
1 review
0 helpful votes
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Just the book I was looking for at a price I was willing to pay.

Date of experience: September 14, 2022
Georgia
1 review
0 helpful votes
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It's very easy to use, and I was able to find the books I wanted

Date of experience: September 14, 2022
Pennsylvania
1 review
0 helpful votes
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Shop with ease, able to choose from different sellers and different book conditions.

Date of experience: September 14, 2022
Virginia
1 review
0 helpful votes
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Found what I needed at inexpensive price but shipping was a little high.

Date of experience: September 14, 2022
Massachusetts
1 review
0 helpful votes
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I would have ordered more if you had them; one vendor listed that they had multiple copies but there was no way to increase amount of order

Date of experience: September 14, 2022
New York
1 review
0 helpful votes
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Shipping address keeps changing to wrong address and I have to manually correct. Boo!

Date of experience: September 14, 2022
New Mexico
1 review
0 helpful votes
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I thought that buying two books from the same supplier...
September 14, 2022
Updated review

I thought that buying two books from the same supplier would reduce the shipping charges but I was apparently wrong.

Date of experience: September 14, 2022

Easy to use site
January 22, 2022
Previous review

Easy to use site

Date of experience: January 22, 2022
North Carolina
1 review
0 helpful votes
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More star trek books and new lee child books about...
October 14, 2022
Updated review

More star trek books and new lee child books about jack reacher.

Date of experience: September 14, 2022

I am glad you had the book but shipping is a little...
February 12, 2022
Previous review

I am glad you had the book but shipping is a little bit pricey

Date of experience: January 13, 2022