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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Found the book immediately and was delighted by the price.
I've found great books that I've needed for a good cost
I got the books I needed for school cheaper than I could have bought them from the college bookstore.
I can usually find the books I want at reasonable prices. So far, the books I've purchased have all arrived in perfect condition, which is important to me.
I like having the definitions of the quality of the books and the stars to indicate the reliability of the sellers.
Your coupon codes do not automatically show up and once the email is opened with the coupon code. This occurs if email is opened, and then one goes onto site to shop. Once you start shopping and put products into the cart, there is no way to retrieve the coupon code.
Easy to navigate, although it would not let me change my shipping.
My book was very easy to find and checkout was simple.
Don't use Alibris like maybe I should. But I've always loved the website and service. Also you guys usually have what I'm looking for.
Fast and easy. Did comparison shopping, while book was several dollars cheaper on this site, with shipping it the difference was pennies!
This site is very user friendly and it offered many titles that I've been hunting for. Prices are very reasonable and descriptions of conditions seem thorough. I'm a sucker for good bargains on books to add to my library.
I love this site for locating books. It's easy to use and the wishlist function caters to my ongoing title needs.
As a new guest without an account, when I put an item in a cart, the website holds the item in the cart for 12 hours. I presume this is so no one else can simultaneously purchase the product while I shop. By the time I was ready to check out, the page (presumably) timed out and I had to refresh. Upon refreshing the page, my item was no longer in the cart and no longer available for purchase. I waited 12 hours and returned to the site to purchase the item once the "hold time" had ended and finished my shopping in a timely manner.
I was offered a $15.00 credit by email TODAY but all attempts to obtain the coupon # are disabled. Isnt that bait and switch
Just the book I was looking for at a price I was willing to pay.
It's very easy to use, and I was able to find the books I wanted
Shop with ease, able to choose from different sellers and different book conditions.
Found what I needed at inexpensive price but shipping was a little high.
I would have ordered more if you had them; one vendor listed that they had multiple copies but there was no way to increase amount of order
Shipping address keeps changing to wrong address and I have to manually correct. Boo!
I thought that buying two books from the same supplier would reduce the shipping charges but I was apparently wrong.
More star trek books and new lee child books about jack reacher.
I am glad you had the book but shipping is a little bit pricey
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.