On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great prices. It would be nice to see discounted shipping when purchasing multiple books from the same seller.
Very good, I would like the option of combining shipping charges when ording multiple books from the same seller
Why did I pay shipping for three separate books on a single order?
Nothing complicated—-very smooth which I appreciate
Alibris was quick and easy to use without having to create an account.
The book I was looking for was available at a reasonable price. Enrolling as a consumer was not difficult.
Easy to use web site, I found a book that is out of print and not available at a major book retailer.
For movies on each search, be sure to click format option, (DVD, Beta, VHS etc) to be sure you order the format you want!
Hard to find album from another great band from Detroit
Very easy and convenient. I love Alibris, and will continue using this site for my future orders. So much better than Amazon, even with the shipping charges.
It was easy to find the book I wanted and to have the option to choose between new or used and price differences.
More book details should be visible from the initial screen. If the book is part of a series, it would be good to know prior to the final shipping checkout.
No problems other than getting correct password.if
Quick, Easy and Affordable purchase for a hard to find book. Thanks!
Excellent! You have items I could not find on other sites. I am happy to support independent merchants/businesses.
Quick, easy, able to select from listings and check out or view more books. Great experience.
I am paying more for shipping than I am paying for the book. How can other companies offer free shipping on their books and you can't or won't why is that?
Easy to complete purchase. Coupon arrived promptly.
I love the great communication when I asked questions!
Found the book I wanted; easy to order and pay. Glad Pay Pal option is available.
Easy to navigate website with clear access to more information.
Appreciated the message about saving more and the ease of accessing daily coupons
I really like using this site. Availability and condition are clear and it is easy to contact vendors directly with questions.
Extremely easy ordering! They also had books no one else had!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members