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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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At checkout it doesn't say if the book is hardcover. Hoping it is the one I selected.
I previously ordered books and should have been told the books were not in stock. I cancelled books, and was not given any information on being issued a refund. This is no way to run a business.
It took some patience to get through to the right page.
It's quick and easy to find the books and things I am looking for
I liked that Alibris searched for less expensive items.
I always appreciate the organized way the books are presented. Books always arrive in a timely fashion. The savings by purchasing books used allows is tangible.
Always have a good experience with alibris. Easy to locate which book I want at the best price. Their sellers deliver in a timely fashion.
Appreciate description of the specific copy I'm purchasing.
Compared to some other sites, the process was quick and easy! There was no switching back and forth between pages, and even the check-out seemed easier. A coupon code was accepted without any hassle. I will definitely be back for more!
Simple process. I hope the delivery and quality of product are the same
I have ordered several book from here, but lately I'm not receiving them.
A friend recommended this site and I've been happy with results.
I appreciate accurate search engine and easy ordering.
Quick & easy, including a change of address since I was buying the book as a gift.
Entered my sell and the price shown jumped from $20 to $65 in a few seconds.
Alibris is a very organized site with a variety of offerings from reputable booksellers...
You have to be very aware of the fact that Alibris reviews of book quality
With used books. I have been royally burned by inaccurate reviews. When I find something that interests me I am very cautious and have sent books back about 50% of the time. Also be aware of the excessive shipping rates, this high charge on everything is why Alibris is always my last resort.
I still do not completely trust Alibris and their sellers to accurately fill orders, deliver orders, and do so in a timley fashion
I still don't have a great deal of confidence in Alibris, I consistently only receive about half of what I order, the sellers that Alibris aligns themselves with, in my experience are not reliable, consistent in their order fulfillment or very businesslike in how they handle their responsibilities
I am getting to like Alibris better than I did when I first started with them.
I still think shipping charges for anything are beyond outrageous and they
Can't seem to take responsibility and make an accounting for them.
The perfunctory procedure, nothing really to rate.
Easy to find what I was looking for & found more items from great suggestions!
Just very disappointed in the shipping costs, as the shipping costs way more than the small books I ordered.
Need to partner with usps, UPS, FedEx to get the shipping discounts, like other sites have for items, as 1 small book should only cost $2 or less to ship in a small bubble mailer.
A bit hard to navigate who sells what. It would have been nice to have an easier time trying to consolidate sellers in order to save on shipping.
It's great, the only thing I would seek to improve is to think of a way to make the shipping costs clear while still shopping - perhaps automating consolidating orders into the same shippers?
I love used book buying and Alibris makes it easy.
Easy to create an account, search and order. Would like better pricing on the shipping.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.