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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Love finding books in new or good condition for a great price!
Best prices, found everything except one book = best selection
Found what I wanted, quickly and at a reasonable price.
I did part of my shopping earlier and lost the cart - not sure what I had intended to order :(
Yesterday I put 12 items in my cart. Went to buy them, had to log in - and then my cart was empty! I left, and almost didn't come back to repeat the shopping today - and today I only bought 8. I know websites can cost a lot to update, but that was really unpleasant, to have my shopping work all disappear.
No problem with purchasing the book. Just as it should be!
I recently canceled my Amazon Prime subscription. Love how competitive the prices are here in Alibris. I hope they give deeper discounts to loyal customers.
I enjoyed the process of searching for books, but then I was appalled at the shipping cost and saw that each book was from a different seller. I would like a way to search books offered by a specific seller so that when I've decided I want one from that seller, I can see what others I can get without racking up such a high shipping cost.
Found books on my topic here Amazon did not have; the ones in common had better prices here.
Shipping charges were an unpleasant surprise. But everything I looked for, I found.
Shopping was fine. I'll wait to see about the product and shipping
Your website is an active deterrent to ordering from you. I persisted in re-entering and battling your site, but I imagine many others simply say the heck with it and order from Amazon. As well, forcing people to publicly post feedback - not giving an option to leave the site without posting publicly - is another strike against you.
Checkout was MUCH easier than Book Outlet, which had a questionable box which required to be checked before processing. Caused frustration; I don't have a lot of free time.
Excellent! The only improvement would be when I searched for "Spanish novels," you listed books for students at beginning/intermediate levels. I wish the search feature were more nuanced.
Thanks for having the book available and for updating my information
Always best price, in stock - even hard to find books
Always the best price, timely and in stock.
Have used Alibris on and off for years. Never disappoints
Always best price, in stock and faster arrival than I expect!
Not everything I want is here but enough to make Alibris a good source.
I found the book I was looking for. It would be a nice feature if there was a link to reviews for books.
I found the book I was looking for at a good price
Easy and just the way I hoped I could securely pay.
I love to shop the expensive interior design books at Alibris, the price is so good than any other places. Thank you
I had a hangup typing the state. Im so used to typing michigan. Not mi
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.