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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have bought book through Alibris before and always had excellent service!
HECKING OUT WAS RIDICULOUS I ATTEMPTED TO UPDATE MY INFO 10 TIMES AND I KEPT GETTING KICK BACK, SO IT FNALLY WRKED, BUT I HOPE I DIDN'T GET CHARGED MORE THAN ONCE BC I GOT A TXT FROM MY BANK ABOUT SUSPICIOUS ACTIVITY :/ THANK YOU FOR CHECKING AND MAKING SURE I WAS NOT OVER CHARGED - I LOVE ALIBRIS.COM AND RECOMMEND IT TO EVERYONE - I COME HERE TO FIND MY OUT OF PRINT AND TEXTBOOKS FOR TEACHING :) YAY BOOKS!
Easy shopping. Good prices. Look forward to how quickly I get the order.
Easy site interface, found all the titles I wanted. Optimized shopping cart was cool to save a few bucks and get new titles!
Quick, convenient and you can find almost any book if you have a title or an author.
Shipping charges should be be charged within same country.
Easy and good. Until I got to the end and then it got more and more complicated.
Never had any problem ordering from Alibris: for many years! Also appreciate you allowing me to use my P. O. box for shipping address (my physical address is nearly impossible to find)!
There are many books in various series, especially mysteries. It is very frustrating trying to find out which is 1st, 2nd, 3rd, etc., in a series. Please provide a list of these books IN ORDER. If you already provide this somewhere, please tell me how to find it. Thanks! Jessica
One book was listed as being available at a lower price than was apparent when I went to order it.
I had asked to be alerted when this book became available but I wasn't.
This is my favorite book site. I love Alibris and have used them for several years.
New or used, always a fun option with good deals and fair shipping prices.
!,,,,,!
I really enjoyed it and was able to quickly find this book, thanks!
Easy to find what I was looking for. Great bargains.
Before ordering I contacted seller and received a prompt response to my question. I placed my order immediately
Always find previously owned books in great condition
I found the Manga I wanted and fast on your website
I am 82 years of age and no computer geek. The availability of such a wide variety of books and the ease of ordering is very appreciated!
Been looking for this book everywhere and y'all had it at an amazing price
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.