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AlibrisReviews 107,704

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
948
value
11,285
shipping
11,275
quality
11,269
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Hawaii
1 review
0 helpful votes
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Good selection of books, but shipping is a bit high
September 18, 2022
Updated review

Good selection of books, but shipping is a bit high.

Date of experience: September 18, 2022

So easy to find what I want
March 24, 2022
Previous review

So easy to find what I want.

Date of experience: March 24, 2022
Washington
1 review
0 helpful votes
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Ordering is quick and easy
September 17, 2022

Ordering is quick and easy. I have just ordered, so no delivery yet.

Date of experience: September 17, 2022
Virginia
1 review
0 helpful votes
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I really liked the ease of purchase, and how your rating system helped identify the condition of used items.

Date of experience: September 17, 2022
Virginia
1 review
0 helpful votes
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Easy to find the books needed and simple to place the order

Date of experience: September 17, 2022
Ohio
2 reviews
0 helpful votes
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A Libris is easy to use and always has the book I am...
September 17, 2022
Updated review

A Libris is easy to use and always has the book I am looking for at a fair price!

Date of experience: September 17, 2022

Reading an awesome book which leads me to looking for...
January 15, 2021
Previous review

Reading an awesome book which leads me to looking for more awesome books which leads me to the place where I can always find more awesome books: alibris!

Date of experience: January 15, 2021
Virginia
1 review
0 helpful votes
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Thank you very much
September 17, 2022

Thank you very much. I've waited a long time to purchase this dvd. The price is right.

Date of experience: September 17, 2022
Illinois
1 review
0 helpful votes
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This is the cheapest price that I found for this item"Thanks!

Date of experience: September 17, 2022

The CD I ordered sold for a very good price!&it was...
August 23, 2022
Previous review

The CD I ordered sold for a very good price!&it was pretty easy placing my order"Thank you!

Date of experience: August 23, 2022
California
2 reviews
0 helpful votes
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Alibris is where I go, when I want books, etc. thank you

Date of experience: September 17, 2022
South Dakota
1 review
0 helpful votes
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Your bot verification window needs to identify that we MUST scroll to see the verification button. Wasted lots of time trying to get past "are you a robot?" Plz either shrink the window to fit everything into from or make scroll direction visible to us mere humans.

Date of experience: September 17, 2022
Wisconsin
1 review
0 helpful votes
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I'm honestly feel like the shipping is so expensive, especially when the books are coming from the same state

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 17, 2022
District of Columbia
1 review
0 helpful votes
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I try to consolidate my purchases to be from the same bookstore, but it seems like I get charged for shipping the books individually, regardless. I would suggest you add a way to adjust the shipping cost to reflect that more than one item is going out from the same bookstore so you don't discourage customers that want to purchase these books.

Date of experience: September 17, 2022
Colorado
1 review
0 helpful votes
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Easy to navigate and description of condition of book is very specific. All directions are clear and concise.

Date of experience: September 17, 2022
West Virginia
1 review
0 helpful votes
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Listed shipping costs changed in cart after hitting "Checkout." "See Details" and final cost differed by double on one book!
Are you kidding me? I have to agree to have this published on public websites to leave feedback?

Date of experience: September 17, 2022
Washington
2 reviews
1 helpful vote
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Very easy
September 17, 2022

Very easy. Use Guest purchase. Doesn't insist on PayPal. Good review by previous customers.

Date of experience: September 17, 2022
California
2 reviews
0 helpful votes
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Alibris has been consistently excellent in the speed...
September 17, 2022
Updated review

Alibris has been consistently excellent in the speed of their service and quality of their used books.

Date of experience: September 17, 2022

I always find what I want quickly at alibris, and...
July 25, 2022
Previous review

I always find what I want quickly at alibris, and am happy with the prices and the condition of the books.

Date of experience: July 25, 2022

Alibris always has what I'm looking for, and the information on the book I was looking for was good. The quality of the used books is always fine.

Date of experience: June 10, 2022

Alibris had the books I was looking for, and the ordering...
September 9, 2021
Previous review

Alibris had the books I was looking for, and the ordering process was very easy.

Date of experience: September 9, 2021
Iowa
1 review
0 helpful votes
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It took 3 tries to get my address change to take hold.

Date of experience: September 17, 2022
Massachusetts
1 review
0 helpful votes
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Easy to find what I wanted, easy to complete order
September 17, 2022
Updated review

Easy to find what I wanted, easy to complete order.

Date of experience: September 17, 2022

1st order, so far, so good!
October 30, 2021
Previous review

1st order, so far, so good!

Date of experience: October 30, 2021
North Carolina
2 reviews
0 helpful votes
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Great price, and easy website
September 17, 2022

Great price, and easy website. Thanks. I'll be back.

Date of experience: September 17, 2022
New York
1 review
0 helpful votes
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Quick, fast and easy to find exactly what I was looking for!

Date of experience: September 17, 2022
Connecticut
1 review
0 helpful votes
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I knew that you would have the book that I needed.

Date of experience: September 17, 2022