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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Good selection of books, but shipping is a bit high.
Ordering is quick and easy. I have just ordered, so no delivery yet.
I really liked the ease of purchase, and how your rating system helped identify the condition of used items.
Easy to find the books needed and simple to place the order
A Libris is easy to use and always has the book I am looking for at a fair price!
Reading an awesome book which leads me to looking for more awesome books which leads me to the place where I can always find more awesome books: alibris!
Thank you very much. I've waited a long time to purchase this dvd. The price is right.
This is the cheapest price that I found for this item"Thanks!
The CD I ordered sold for a very good price!&it was pretty easy placing my order"Thank you!
Alibris is where I go, when I want books, etc. thank you
Your bot verification window needs to identify that we MUST scroll to see the verification button. Wasted lots of time trying to get past "are you a robot?" Plz either shrink the window to fit everything into from or make scroll direction visible to us mere humans.
I'm honestly feel like the shipping is so expensive, especially when the books are coming from the same state
I try to consolidate my purchases to be from the same bookstore, but it seems like I get charged for shipping the books individually, regardless. I would suggest you add a way to adjust the shipping cost to reflect that more than one item is going out from the same bookstore so you don't discourage customers that want to purchase these books.
Easy to navigate and description of condition of book is very specific. All directions are clear and concise.
Listed shipping costs changed in cart after hitting "Checkout." "See Details" and final cost differed by double on one book!
Are you kidding me? I have to agree to have this published on public websites to leave feedback?
Alibris has been consistently excellent in the speed of their service and quality of their used books.
I always find what I want quickly at alibris, and am happy with the prices and the condition of the books.
Alibris always has what I'm looking for, and the information on the book I was looking for was good. The quality of the used books is always fine.
Alibris had the books I was looking for, and the ordering process was very easy.
It took 3 tries to get my address change to take hold.
Easy to find what I wanted, easy to complete order.
Great price, and easy website. Thanks. I'll be back.
Quick, fast and easy to find exactly what I was looking for!
I knew that you would have the book that I needed.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.