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AlibrisReviews 102,003

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
799
value
8,844
shipping
8,834
quality
8,828
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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Easy place to find many books you are looking for.

Date of experience: November 20, 2022
California
1 review
0 helpful votes
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Fine!
November 20, 2022

Fine! A dependable place for sellers and purchasers.

Date of experience: November 20, 2022
Michigan
2 reviews
0 helpful votes
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I found several books I've been searching for online at the best prices I've come across. I just wish the Free Shipping applied to my purchases but the $20 off coupon helped

Date of experience: November 20, 2022
New Hampshire
1 review
0 helpful votes
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Great site easy to navigate with many great options!

Date of experience: November 20, 2022
Texas
1 review
0 helpful votes
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Great prices, easy search, excellent variety! The message about COVID and Brexit makes me scared that the website is not regularly updated and maintained and there may be other issues with my order. It's slow, and the option to sign up for promo emails is checked while not visible on the phone screen.

Date of experience: November 19, 2022
Colorado
1 review
0 helpful votes
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Love the variety of books
November 19, 2022

Love the variety of books. Really easy to order from different stores in one place.

Date of experience: November 19, 2022
Alabama
1 review
0 helpful votes
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Easy to use the website great prices, wide selection
November 19, 2022
Updated review

Easy to use the website great prices, wide selection

Date of experience: November 19, 2022

You are always quick and easy
September 25, 2022
Previous review

You are always quick and easy. The descriptions are great and deliveries timely.

Date of experience: September 25, 2022

I had chosen a couple of books from Alibris and then...
August 4, 2021
Previous review

I had chosen a couple of books from Alibris and then did not place the order right away. When I returned to my computer, the cart had nothing in it and when I searched for the supplier and book, it was no longer showing up on your website at all. When I went to Amazon to place another order all of a sudden the books that I was going to order from you were now on Amazon. Tell me I am not losing my mind. My phone is 256-426-1264. It happened on two different books. One was from a VA Goodwill store and it is out of print. The price for it was $53.

Date of experience: August 4, 2021
Florida
1 review
0 helpful votes
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I found this book that is hard to find and I am very happy for it.
The buying and check out process is easy.

Date of experience: November 19, 2022
Pennsylvania
1 review
0 helpful votes
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Easy to use site and easily found what I needed. Good prices.

Date of experience: November 19, 2022
Pennsylvania
1 review
0 helpful votes
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I ppreciated customer service resonding with my question very politely, thoroughly & quickly! Thank you!

Date of experience: November 19, 2022
District of Columbia
1 review
0 helpful votes
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First time purchasing from Alibris
November 19, 2022

First time purchasing from Alibris. Looking forward to receiving my purchase. Purchase was easy.

Date of experience: November 19, 2022
Colorado
2 reviews
0 helpful votes
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Usually the option for PayPal comes sooner, and it fills in the name and address for you. Just an FYI.

Date of experience: November 19, 2022
Maryland
1 review
0 helpful votes
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Found what I wanted...
November 19, 2022

Found what I wanted... shipping cost is low - please keep shipping cost low. High shipping cost sends me to competition.

Date of experience: November 19, 2022
Massachusetts
1 review
0 helpful votes
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Very nice selection of books, and a great and easy service to use!

Date of experience: November 19, 2022
New York
1 review
0 helpful votes
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Had problems recovering my cart when I browsed for coupons.

Date of experience: November 19, 2022
Missouri
1 review
0 helpful votes
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Alibris always has the books at need at low prices!

Date of experience: November 19, 2022
Georgia
3 reviews
0 helpful votes
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Easy to find the book I wanted, easy to order, fast!

Date of experience: November 19, 2022
Maryland
2 reviews
0 helpful votes
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Quick and great...
November 19, 2022

Quick and great...but be nice to see that coupon before the last step as wondering if I missed it

Date of experience: November 19, 2022
Oregon
1 review
0 helpful votes
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I love the low book prices, but it is still a little...
December 19, 2022
Updated review

I love the low book prices, but it is still a little confusing getting around. And the shipping is crazy... I really like the new cart optimizer. It saved me

Date of experience: November 19, 2022

Confusing
December 10, 2022
Previous review

Confusing. I could easily ended up buying books from other sellers without knowing it. I prefer to receive one package from one seller.
Thank you

Date of experience: November 10, 2022
Virginia
1 review
0 helpful votes
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Everything worked perfectly and the prices are great

Date of experience: November 19, 2022