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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I found this book that is hard to find and I am very happy for it.
The buying and check out process is easy.
Easy to use site and easily found what I needed. Good prices.
I ppreciated customer service resonding with my question very politely, thoroughly & quickly! Thank you!
First time purchasing from Alibris. Looking forward to receiving my purchase. Purchase was easy.
Usually the option for PayPal comes sooner, and it fills in the name and address for you. Just an FYI.
Found what I wanted... shipping cost is low - please keep shipping cost low. High shipping cost sends me to competition.
Very nice selection of books, and a great and easy service to use!
Had problems recovering my cart when I browsed for coupons.
Alibris always has the books at need at low prices!
Easy to find the book I wanted, easy to order, fast!
Quick and great...but be nice to see that coupon before the last step as wondering if I missed it
I love the low book prices, but it is still a little confusing getting around. And the shipping is crazy... I really like the new cart optimizer. It saved me
Confusing. I could easily ended up buying books from other sellers without knowing it. I prefer to receive one package from one seller.
Thank you
Everything worked perfectly and the prices are great
The website offers easy shopping for used books, providing plenty of choices. The shopping cart then offers a simple optimization to reduce shipping costs, if that is of note or concern.
It took forever to approve that I am human and then I only received 80% of my coupon "Family". Advertised for $5.00 off and I was only given $4.00 off. I would have been much happier if my purchse went smoothly.
Nice, great, amazing, wonderful, outstanding, moving, meaningful, beautiful, rewarding, great, exquisite
Great selection of books but, the website is clunky and could be easier to navigate
Simple, cheap and always has the book I'm looking for.
The books I'm looking for are always available!
Clear, quick and easy to order. Have used Alibris before and have been very satisfied.
The three books I wanted I purchased for under $10.00. The shipping was not bad. Easy to find and purchase!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.