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AlibrisReviews 101,985

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
799
value
8,835
shipping
8,825
quality
8,819
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Zealand
1 review
0 helpful votes
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Alibris is always excellent
November 24, 2022

Alibris is always excellent. The one thing it could do to improve would be to rank the books in order of total cost i.e. Cost with shipping.

Date of experience: November 24, 2022
District of Columbia
3 reviews
0 helpful votes
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Always has the books that I am looking for at reasonable...
November 24, 2022
Updated review

Always has the books that I am looking for at reasonable prices.

Date of experience: November 24, 2022

Good prices and very easy to buy
May 25, 2022
Previous review

Good prices and very easy to buy.

Date of experience: May 25, 2022
Texas
3 reviews
0 helpful votes
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This is the easiest way for me to look for everything in one place.

Date of experience: November 24, 2022
Illinois
1 review
0 helpful votes
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Very quick and responsive website
November 24, 2022

Very quick and responsive website. I'm looking forward to receiving my purchase and future shopping purchases

Date of experience: November 24, 2022
California
2 reviews
0 helpful votes
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If you find a book you want, then sign in you loose...
November 24, 2022
Updated review

If you find a book you want, then sign in you loose that page and have to go searching for the book again.

Date of experience: November 24, 2022

Been buying books through Alibris for years and am...
November 3, 2022
Previous review

Been buying books through Alibris for years and am completely happy with their vendors.

Date of experience: November 3, 2022

Alibris
February 4, 2021
Previous review

Alibris. All ways quick and easy to purchase with

Date of experience: February 4, 2021
Illinois
1 review
0 helpful votes
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Ordering process not so difficult.hoping that it will continue to be the same

Date of experience: November 24, 2022
Washington
1 review
0 helpful votes
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Shipping is more expensive than the book, without discount for multiple books from same seller.

Date of experience: November 23, 2022
Tennessee
1 review
0 helpful votes
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Shipping is pricey compared to other used book sellers,...
November 23, 2022
Updated review

Shipping is pricey compared to other used book sellers, but the book prices themselves more than make up the difference. Alibris is a fine outfit and I enjoy dealing with them.

Date of experience: November 23, 2022

Very good, but shipping is often more than the book
August 21, 2022
Previous review

Very good, but shipping is often more than the book.

Date of experience: August 21, 2022

OK so far
August 8, 2022
Previous review

OK so far.

Date of experience: August 8, 2022

Thanks, man!
August 17, 2021
Previous review

Thanks, man!

And thanks, woman!

Date of experience: August 17, 2021
New York
1 review
0 helpful votes
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Found you had the book on bigwords but their site had...
November 23, 2022
Updated review

Found you had the book on bigwords but their site had changed and I couldn't get it ordered there.

Date of experience: November 23, 2022

It would be good to have easier to access shipping...
November 18, 2022
Previous review

It would be good to have easier to access shipping address options. Thanks very much!

Date of experience: November 18, 2022
California
3 reviews
0 helpful votes
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I am not handy with computer orders, but it took me...
November 23, 2022
Updated review

I am not handy with computer orders, but it took me several tries to see how to enter the information on the new credit card.

Date of experience: November 23, 2022

The book I sought was available at a good price
May 14, 2022
Previous review

The book I sought was available at a good price.

Date of experience: May 14, 2022

I am grateful that this classic work is available for...
April 18, 2021
Previous review

I am grateful that this classic work is available for a low price.

Date of experience: April 18, 2021
Louisiana
1 review
0 helpful votes
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I could not find a way to apply a $15 coupon I was...
December 23, 2022
Updated review

I could not find a way to apply a $15 coupon I was sent.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 23, 2022

I found that I wanted quickly
September 20, 2022
Previous review

I found that I wanted quickly

Date of experience: September 20, 2022
Florida
2 reviews
5 helpful votes
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I've been shopping at Alibris for many years. Purchases are a breeze, it's easy to find hard to find books, and the prices are great

Date of experience: November 23, 2022
Texas
1 review
0 helpful votes
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I am buying 4 books from one seller and are paying full shipping charges, seems to me the shipping should be consolidated and some reduction made.

Date of experience: November 23, 2022
New York
2 reviews
0 helpful votes
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Your latest email to me said there was free shipping if I ordered today before midnight. But, shipping costs are still attached to my order--nearly the amount of the books I chose. There seems to be no way to subtract the shipping costs--on the website.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 23, 2022
California
1 review
0 helpful votes
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It's easy and fast to shop on Alibris
November 23, 2022

It's easy and fast to shop on Alibris. I've been doing it for years.

Date of experience: November 23, 2022
New York
3 reviews
0 helpful votes
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Easy to use, wide selection and arrives as stated. Not my first purchase.

Date of experience: November 23, 2022
Texas
1 review
0 helpful votes
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It would be nice to have advanced search available...
December 23, 2022
Updated review

It would be nice to have advanced search available on the home page. Less steps for busy people.
Thanks!

Date of experience: November 23, 2022

Search need improvement
July 30, 2021
Previous review

Search need improvement. As in: "Signed" etc...

Date of experience: June 30, 2021
Texas
1 review
0 helpful votes
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My credit card zip code is 75701
November 23, 2022
Updated review

My credit card zip code is *******. For some reason system would not accept. So i had to call my back and they updated the same zip code.

Date of experience: November 23, 2022

Handy, efficient
August 23, 2021
Previous review

Handy, efficient

Date of experience: August 23, 2021
Alabama
2 reviews
0 helpful votes
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I was offered a Coupon for signing up but then the coupon did not appear. If you can apply a coupon to my order I would be most happy.

Date of experience: November 23, 2022
Colorado
1 review
0 helpful votes
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I've always had a good experience ordering from Alibris. Thank you.

Date of experience: November 23, 2022