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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris is always excellent. The one thing it could do to improve would be to rank the books in order of total cost i.e. Cost with shipping.
Always has the books that I am looking for at reasonable prices.
This is the easiest way for me to look for everything in one place.
Very quick and responsive website. I'm looking forward to receiving my purchase and future shopping purchases
If you find a book you want, then sign in you loose that page and have to go searching for the book again.
Been buying books through Alibris for years and am completely happy with their vendors.
Ordering process not so difficult.hoping that it will continue to be the same
Shipping is more expensive than the book, without discount for multiple books from same seller.
Shipping is pricey compared to other used book sellers, but the book prices themselves more than make up the difference. Alibris is a fine outfit and I enjoy dealing with them.
Very good, but shipping is often more than the book.
Found you had the book on bigwords but their site had changed and I couldn't get it ordered there.
It would be good to have easier to access shipping address options. Thanks very much!
I am not handy with computer orders, but it took me several tries to see how to enter the information on the new credit card.
The book I sought was available at a good price.
I am grateful that this classic work is available for a low price.
I could not find a way to apply a $15 coupon I was sent.
I've been shopping at Alibris for many years. Purchases are a breeze, it's easy to find hard to find books, and the prices are great
I am buying 4 books from one seller and are paying full shipping charges, seems to me the shipping should be consolidated and some reduction made.
Your latest email to me said there was free shipping if I ordered today before midnight. But, shipping costs are still attached to my order--nearly the amount of the books I chose. There seems to be no way to subtract the shipping costs--on the website.
It's easy and fast to shop on Alibris. I've been doing it for years.
Easy to use, wide selection and arrives as stated. Not my first purchase.
It would be nice to have advanced search available on the home page. Less steps for busy people.
Thanks!
My credit card zip code is *******. For some reason system would not accept. So i had to call my back and they updated the same zip code.
I was offered a Coupon for signing up but then the coupon did not appear. If you can apply a coupon to my order I would be most happy.
I've always had a good experience ordering from Alibris. Thank you.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.