Sitejabber Website Reviews and Complaints
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AlibrisReviews 101,725

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
792
value
8,716
shipping
8,706
quality
8,700
This company responds to reviews on average within 1 day
Washington
1 review
0 helpful votes
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Checked PayPal for payment, provided info requested, and could not pay. Had to re-order with VISA.
PayPal is very easy on other sites.

Date of experience: December 13, 2022
Utah
1 review
0 helpful votes
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Good
December 13, 2022

Good. I wish you had a "gift" option to let people know from whom the shipment was sent.

Date of experience: December 13, 2022
Massachusetts
1 review
0 helpful votes
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Very helpful website
December 13, 2022
Updated review

Very helpful website. The books I am looking for at very good prices.

Date of experience: December 13, 2022

Alibris has the books I want at very reasonable prices
July 19, 2022
Previous review

Alibris has the books I want at very reasonable prices. Web site is very easy to use.

Date of experience: July 19, 2022

I find the Alibris website very easy to use
July 2, 2022
Previous review

I find the Alibris website very easy to use. I shop for books that appeal to a very narrow audience. Alibris helps me find the books I want at very favorable price and shipping cost.

Date of experience: July 2, 2022
Texas
1 review
0 helpful votes
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Alfred Trevino & I use this site to buy most of our books and some dvds. It is very easy to use for older people.

Date of experience: December 13, 2022
Ohio
1 review
0 helpful votes
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Used to use Alibris a lot years ago, first time back in quite awhile.

Date of experience: December 13, 2022
California
1 review
0 helpful votes
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Okay so far, but the postage was a bit of a jolt, I...
December 12, 2022
Updated review

Okay so far, but the postage was a bit of a jolt, I admit.

Date of experience: December 12, 2022

So far, so good: the book is on its way
January 16, 2022
Previous review

So far, so good: the book is on its way. My bookseller will be surprised.

Date of experience: January 16, 2022
California
1 review
0 helpful votes
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I love Alibris for many years
December 12, 2022
Updated review

I love Alibris for many years. I can always find what I'm looking for here.

Date of experience: December 12, 2022

Good but when I had to do the whole update password...
November 28, 2022
Previous review

Good but when I had to do the whole update password procedure it emptied my shopping cart and I had to start over.

Date of experience: November 28, 2022
California
1 review
0 helpful votes
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There was no place to indicate to recipient of the book that it is a gift from me.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2022
Washington
1 review
0 helpful votes
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On Alibris I find books I cannot locate anywhere else,...
December 12, 2022
Updated review

On Alibris I find books I cannot locate anywhere else, and the search is simple, I just type in the titles.

Date of experience: December 12, 2022

I try not to buy books very often, but when I do, Alibris is my first stop because of the range of titles and authors on the site.

Date of experience: April 9, 2021
Oregon
1 review
0 helpful votes
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Had no problem finding what I was after
December 12, 2022

Had no problem finding what I was after. Quick & easy!
Thanks, folks.

Date of experience: December 12, 2022
Illinois
1 review
0 helpful votes
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My 2nd time to order a book from Alibris. The first time, another place sent me to Alibris and it was on time, had a good cost and arrived on tame so I'm trying again.

Date of experience: December 12, 2022
Kansas
1 review
0 helpful votes
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Had my shopping done
December 12, 2022

Had my shopping done. Came back to make order and it had disappeared?

Date of experience: December 12, 2022
Louisiana
1 review
0 helpful votes
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I'd forgotten Thrift Books until a cousin reminded me. Delighted she did. Good service, more books!

Date of experience: December 12, 2022
Massachusetts
1 review
0 helpful votes
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I buy a lot of fashion coffee table books and its great to not always have to pay cover price

Date of experience: December 12, 2022
Tennessee
1 review
0 helpful votes
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Very good price for this Karen Hesse hardcover book...
December 12, 2022
Updated review

Very good price for this Karen Hesse hardcover book in fine condition

Date of experience: December 12, 2022

Good books, good prices from Alibris!
October 6, 2021
Previous review

Good books, good prices from Alibris!

Date of experience: October 6, 2021

Good books, good prices
July 22, 2021
Previous review

Good books, good prices

Date of experience: July 22, 2021
Idaho
1 review
0 helpful votes
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Excellent on-line setup and intuitive instructions.

Date of experience: December 12, 2022
Texas
1 review
0 helpful votes
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Always like the Alibris selection
December 12, 2022

Always like the Alibris selection. Like the new finder that helps keep costs down.

Date of experience: December 12, 2022
Missouri
1 review
0 helpful votes
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Simple process, well stocked bookstore, I like shopping...
December 12, 2022
Updated review

Simple process, well stocked bookstore, I like shopping here.

Date of experience: December 12, 2022

I can find about half the books I need at Alibris
October 24, 2022
Previous review

I can find about half the books I need at Alibris. The service is good, I will continue shopping with you as time goes by.

Date of experience: October 24, 2022

NIce, quick and efficient
July 27, 2022
Previous review

NIce, quick and efficient.

Date of experience: July 27, 2022

Excellent service and a good selection of fine books,...
September 15, 2021
Previous review

Excellent service and a good selection of fine books, even if they are out of print. Keep up the good work.

Date of experience: September 15, 2021

Very good service, I will continue shopping my books...
March 1, 2021
Previous review

Very good service, I will continue shopping my books with you.

Date of experience: March 1, 2021
New Jersey
1 review
0 helpful votes
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I WANTED THE DVD OF PRETTY WOMAN BUT WHEN IT WAS ON
MY ORDER ITEM DID NOT SAY IF IT WAS A DVD OR NOT...MAYBE
U COULD LOOK AT THAT ITEM AND CORRECT WHAT IT IS DVD
VHS OR TAPE...THANKS

Date of experience: December 12, 2022
California
1 review
0 helpful votes
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Application indicates my basket would be maintained for 12 hours, two hours later it was empty. VERY frustrating. Also I specified free shipping only but one the chosen books added an additional fee, BAD

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2022