We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Had my shopping done. Came back to make order and it had disappeared?
I'd forgotten Thrift Books until a cousin reminded me. Delighted she did. Good service, more books!
I buy a lot of fashion coffee table books and its great to not always have to pay cover price
Very good price for this Karen Hesse hardcover book in fine condition
Good books, good prices from Alibris!
Excellent on-line setup and intuitive instructions.
Always like the Alibris selection. Like the new finder that helps keep costs down.
Simple process, well stocked bookstore, I like shopping here.
I can find about half the books I need at Alibris. The service is good, I will continue shopping with you as time goes by.
Excellent service and a good selection of fine books, even if they are out of print. Keep up the good work.
Very good service, I will continue shopping my books with you.
I WANTED THE DVD OF PRETTY WOMAN BUT WHEN IT WAS ON
MY ORDER ITEM DID NOT SAY IF IT WAS A DVD OR NOT...MAYBE
U COULD LOOK AT THAT ITEM AND CORRECT WHAT IT IS DVD
VHS OR TAPE...THANKS
Application indicates my basket would be maintained for 12 hours, two hours later it was empty. VERY frustrating. Also I specified free shipping only but one the chosen books added an additional fee, BAD
Good: Lots of choice. Bad: there is a timer on the cart, and after it times out (minutes, not hours) your cart is automatically emptied. Room to improve: it would be nice to be able to change the default sort so I don't have to change it every time.
Great pricing, even better with coupon! Thank you.
I was told I would receive a 15% coupon and I did not.
It has been very easy so far. Because it was a choice where to buy this cd.
It was frustrating to leave my computer for a cup of coffee only find my cart now empty...
Easy ordering, great pricing & hope to receive soon!
Yes. There was a free shipping icon next to the Alibris name of the vendor and I was disappointed tom be charged shipping?
I feel swindled. The label said free shipping, but when I got to checkout, shipping was $4.49.
Mostly good, but weird format on the website for entering different shipping and billing addresses.
The used books are in great condition. Ive had quick delivery on books ordered. Great selection too.
Alibris has always been a most satisfying experience for me...Great prices, honest qualitu ratings, quick delivery.
Ease of shopping, ease of upodating, ease of searching... Great!
Easy, quick and plentiful... I've found many hard-to-find items on alibris.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.