We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I was told I would receive a 15% coupon and I did not.
It has been very easy so far. Because it was a choice where to buy this cd.
It was frustrating to leave my computer for a cup of coffee only find my cart now empty...
Easy ordering, great pricing & hope to receive soon!
Yes. There was a free shipping icon next to the Alibris name of the vendor and I was disappointed tom be charged shipping?
I feel swindled. The label said free shipping, but when I got to checkout, shipping was $4.49.
Mostly good, but weird format on the website for entering different shipping and billing addresses.
The used books are in great condition. Ive had quick delivery on books ordered. Great selection too.
Alibris has always been a most satisfying experience for me...Great prices, honest qualitu ratings, quick delivery.
Ease of shopping, ease of upodating, ease of searching... Great!
Easy, quick and plentiful... I've found many hard-to-find items on alibris.
I enjoy using your site because of the prices and selections!
The picture and title of the book I ordered did not indicated that the version was Abridged until AFTER I purchased.
Great book options only wish shipping could be consolidated as it's often more than the cost of book. But website is easy, direct, all the right information.
Good to find an affordable new good book from sellers I trust. Thanks!
Enjoyed the selection, and less expensive than Amazon, which arranges only to post the items that don't compete with the new price.
I am delighted to find exactly the book I was looking for at such a reasonable price!
The site is well presented though some book conditions are incomplete, eg. Regarding bindings and updated contents. More info inspires confidence in the actual product being offered.
There was no indication in the shopping area that this copy was in KOREAN! Good thing I noticed in the checkout. Please give full information in the product listing and description.
The only thing... Not clear what qualifies for "eligibility for free shipping."
Love the global selection of books I can find at Alibris!
Very pleased to find a copy of an older Christmas picture book on your site! Website also user friendly!
I had trouble getting my correct address accepted by the computer.
Easy-to-access, informative details made shopping a breeze!
I have been ordering from Alibris for over 25 years and have never been disappointed.
It would be super helpful to see estimated shipping fees earlier in the shopping process.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.