We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
It would be super helpful to see estimated shipping fees earlier in the shopping process.
Had exactly what I was looking for! Quick and easy!
I have tried to contact the sellers to update my shipping address, and the form alibris provided to do so would not recognize my email address as a real one.
Customer support has been very good about getting this book to me.
Quick, informative, and easy to use.
Postage sometimes make me think twice. Better to head out to a Thrift store or download online at less cost.
I like the availability of hard-to-find books (for the most part)
The option of guest check out should be just that, even if there is an account established for an email address.
Designating a different shipping address from billing address was unnecessarily complicated. You should be able to select a different billing address and you should be able to enter a new shipping address at the start -- when you are first asked if your billing address is the same as the shipping address. Also, when I did have the chance to select a different shipping address, it wasn't clear to me that I had actually selected it. I kept clicking on it, but it didn't highlight on the webpage. Finally, I simply took a chance that my selection "took." Fortunately, it did. FYI, I'm using Mozilla Firefox as my browser on a PC
Quick and easy IF I receive the right book (mass market). Thank You
Order and payment sails right through with paypal payment! AAA
Easy-peasy fuss-free ordering! Love it!
I don't understand the shipping charges. The site said if I buy multiple items from the same seller, shipping would be discounted, but 5 books had $18 shipping from one location.
Always easy. Easy to find the correct edition, easy to see my purchasing options...
Good selection, great prices, delivery by Christmas
First time customer and found the shopping experience intuitively straight forward and the product priced lower than other internet sites, including Amazon. So far, so good. ~Rich R.
Outstanding website experience (as usual!). Top Notch.
I do live far but its sad I gotta pay more for shipping than the actual manga but otherwise its fine cuz this is sold out everywhere rn so thanks a lot
Ordered from Michigan, seems to be coming from Atlanta. Shipping charges more than double the estimated cost.
Love finding book I want for a great price on this site. It's amazing!
Quite a few good options to pick from. Let's hope they look as good as the descriptions.
I appreciate the many options and details provided about used books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.