We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
First time customer and found the shopping experience intuitively straight forward and the product priced lower than other internet sites, including Amazon. So far, so good. ~Rich R.
Outstanding website experience (as usual!). Top Notch.
I do live far but its sad I gotta pay more for shipping than the actual manga but otherwise its fine cuz this is sold out everywhere rn so thanks a lot
Ordered from Michigan, seems to be coming from Atlanta. Shipping charges more than double the estimated cost.
Love finding book I want for a great price on this site. It's amazing!
Quite a few good options to pick from. Let's hope they look as good as the descriptions.
I appreciate the many options and details provided about used books.
Easily found product I wanted; steps to buy fast, simple, even for an old movie geek.
Your site is easy to navigate and the payment system is fast to get thru
Your site is easy to navigate and I have no trouble finding what I want.
Your site is very easy to navigate and the pay options work well.
Web site is fast and easy to navigate.
Easy to navigate your site - good book descriptions
I would like a more granular search experience. I'd also like if the version or edition was easier to find or prominently advertised.
Very fast and user friendly, glad I found this place.
Do not love having shipping calculated at the end vs being able to see that while browsing.
Shipping cost are becoming restrictive to my ordering.
Purchase was simple easy and quick. I'm not very computer savvy and it was a breeze.
So far, so good. Let's see if the promised shipping time delivers (no pun intended). Thank you!
Easy to navigate website. Great selection of books in all categories.
Well organized, user friendly website. Huge inventory of books and DVDs. Found items I could not find at numerous other website and at reasonable prices.
I can usually find the books I'm looking for at great low prices! Wonderful!
Shipping is always expensive. I wish you could more accurately see how to reduce shipping AS you are shopping….buy a copy from a seller that is already in the cart…buy from a store that is closer to you…?
Good, but I wish there were glimpses of the insides of books
Shipping is too high but good prices on items otherwise. Large inventory of hard to find items.
Ordered a book, it got cancelled because it wasn't really available, went to order again, the site indicates it is still available. Almost ordered from the same seller again. I had to search back to the original order to figure out the vendor I needed to avoid. I was able to re-order from another vendor, but if a book isn't available, and you have to cancel an order, please take the book down. The cancellation notice did not say which vendor was being used. I had to chase that down. It only identified the book. Pleas indicate THAT vendor did not have it, and specify the vendor so a customer like me doesn't re-order the same non stocked book by that vendor. Thank you.
Nice assortment of books. Found what I want. Good prices.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.