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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Alibris always has what I'm looking for at a price I'm happy to pay. The "best deal" feature is nice, and the coupons help reduce costs.
Quick easy. I've had 2 orders that did not show up alibris refunded my money no questions asked. Great online company
I have had 2 or 3 books come to my house that were wrong and all 3 times they have refunded my order or sent me the right books.
Great site the book sellers always respond back if there are issues.
Have always loved shopping at Alibris! When children were in college, Alibris was THE go-to place for textbooks! Quite reasonable pricing.
I been ordering books from Alibris and have found the books be of good quality. Also, they are less price than buying them brand new.
The book selection is excellent but the shipping is outrageous when I ordered all the books from the same seller. And book shipping is cheaper than regular mail.
Love your platform. Makes shopping so easy. I can find whatever book I am searching for. Thanks Alibris!
Easy to sort my choices. Easy to see before Christmas shipping.
So easy to use and such a massive database of books!
Good selections, reliable service, and books conditions have consistently been as rated. This applies to all those associate shippers too.
A good flexible interface. I opened another window to the same site while in the checking out process, which sometimes messes up things, yet everything went on smoothly.
Always able to find the "hard to find" textbooks! Great prices! Thanks!
Your check out process changes the shipping
And it's more than what's listed when placing items in cart
That's not cool
Lot's of choices! Shipping is expensive for books!
My shopping experience at Alibris has been my favorite place to shop for books for years, always have what I'm looking for and a breeze to check out.
Good selection of book sellers,
Difficult navigation. When I wanted to add more books I had to enter my info all over again to get to billing. Not good.
And I was informed I could get free shipping if I had another purchase, but that disappeared! Again, Not good.
Very efficient website. I'm looking forward to receiving my book.
There should be an easy way to adjust shipping costs for numerous items from one seller.
Checked PayPal for payment, provided info requested, and could not pay. Had to re-order with VISA.
PayPal is very easy on other sites.
Very helpful website. The books I am looking for at very good prices.
Alibris has the books I want at very reasonable prices. Web site is very easy to use.
I find the Alibris website very easy to use. I shop for books that appeal to a very narrow audience. Alibris helps me find the books I want at very favorable price and shipping cost.
Alfred Trevino & I use this site to buy most of our books and some dvds. It is very easy to use for older people.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.