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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Gives me the best prices and coupons to save even more
Initially I had trouble with the red order button; I had to press it about a dozen times before I could purchase an item. I don't know if the problem was on my end or yours. But other than that the purchase went smoothly.
After accepting my order (a gift sent to someone else) Alibris cancelled the order stating someone else had earlier placed the book into their cart. I was on my own to do the search and fill out the shipping and billing info., etc. Trouble, trouble, trouble. Not happy at all.
I always find what I want at a fair price... Thanks!
Easy site to navigate, Good information on selections. Checkout is a cinch.
Simple, quick, and easy. As "stock" as this answer sounds, I am really impressed with how smooth everything went through.
Quick, easy! Best price on a specific book I wanted...by Christmas!
Easy to find the book i wanted and choice of used or new was great.
It's very rare that you don't have what I'm looking for.
Very seldom have I come up empty using Alibris.
You gave me a code to save 5.00 but you wouldn't let me put the code when I made a purchase so I in fact didn't save the 5.00.
I love that i can almost always find the book I am seeking here at Alibris!
Easy to find what I want, thrilled to see a brand new book just published today is already here and available from Alibris!
Wish we could look inside the book or see table of contents
Just fine-looked up title and a good selection of choices.
No tricks great selection of inventory and good prices!
You had the book I was having a hard time finding, ordering was easy and the price was reasonable, what's not to like?
Amazon had a used copy doe $115. I found it here for $17.00 so I can afford it. Thank you book finder
Alibris always has what I'm looking for at a price I'm happy to pay. The "best deal" feature is nice, and the coupons help reduce costs.
Quick easy. I've had 2 orders that did not show up alibris refunded my money no questions asked. Great online company
I have had 2 or 3 books come to my house that were wrong and all 3 times they have refunded my order or sent me the right books.
Great site the book sellers always respond back if there are issues.
Have always loved shopping at Alibris! When children were in college, Alibris was THE go-to place for textbooks! Quite reasonable pricing.
I been ordering books from Alibris and have found the books be of good quality. Also, they are less price than buying them brand new.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.