We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
The information about how long it would take to arrive wasn't available until the very last page. Not a huge fan of not knowing shipping times until the very end! It's a factor in whether I purchase from you/the seller or not. Makes me think twice about using Alibris going forward.
Some of the books I'm looking for are a little too pricey. Far better than Amazon, though. Their books are far too expensive, for the most part.
Good selection, decent prices, books always in reasonable condition. Thank you!
Some books I want aren't available.
Prices are far better than Amazon. Good condition books.
Great book service. Easy to order and easy to pay. Break the Amazon monopoly.
It was very easy to find what I needed for my book club!
Changes to cart and price comparisons are clumsy.
Also, shopping cart button is very hard to click on in my iPhone browser
Very quick and easy. Shipping higher than most booksellers
No longer use my Hotmail address or have access to it. Why can't I be informed of my order tracking via my mobile phone. I was given no option to track via my mobile.
Easy. I can always find the books I'm looking for here. Thank you so much!
Quickly found what I was looking for. Excellent prices.
It was good--the only thing I missed was Amazon's "look inside" feature.
Amzon is truncating their cheaper book listings so they won't compete with the Amazon pricing ffor the same titile
I have used your site before. It is safe and wonderful. Thank you.
Please ensure the copy to be sent to me to has no writing or highlighting in it, as described in the "Order Details"
Easy to find the titles I was intrested in and processing payment was a snap.
As long as the books get to the address of my friend in a Colorado state facility I will be very happy.
Can easily find old and obscure history books. And the wealth of Half Price Books books. My first site to visit to look for books.
Your payment page sucks took over 5 tries to finally succeed! Wont take card No, Keeps timing out, had to start over from beginning
The website was easy to access and I found what I was looking for.
When I searched for "big" or "oversized" children's books, books having a regular format were also mixed-in with the results. It caused confusion.
I had a hard time changing the expiration date for the credit card.
Shipping is outrageous. I can find cheaper if not free on ebay!
Not sure if l got the discounts l had previously used to check out and view my items
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.