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AlibrisReviews 101,117

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
784
value
8,475
shipping
8,465
quality
8,459
This company responds to reviews on average within 1 day
New Hampshire
1 review
0 helpful votes
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The information about how long it would take to arrive wasn't available until the very last page. Not a huge fan of not knowing shipping times until the very end! It's a factor in whether I purchase from you/the seller or not. Makes me think twice about using Alibris going forward.

Date of experience: January 7, 2023
New Mexico
1 review
0 helpful votes
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Some of the books I'm looking for are a little too...
January 7, 2023
Updated review

Some of the books I'm looking for are a little too pricey. Far better than Amazon, though. Their books are far too expensive, for the most part.

Date of experience: January 7, 2023

Good selection, decent prices, books always in reasonable...
July 8, 2022
Previous review

Good selection, decent prices, books always in reasonable condition. Thank you!

Date of experience: July 8, 2022

Some books I want aren't available
January 12, 2022
Previous review

Some books I want aren't available.

Date of experience: January 12, 2022

Prices are far better than Amazon
January 24, 2021
Previous review

Prices are far better than Amazon. Good condition books.

Date of experience: January 24, 2021
Michigan
3 reviews
0 helpful votes
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Great book service
January 7, 2023

Great book service. Easy to order and easy to pay. Break the Amazon monopoly.

Date of experience: January 7, 2023
Florida
1 review
0 helpful votes
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It was very easy to find what I needed for my book...
January 7, 2023
Updated review

It was very easy to find what I needed for my book club!

Date of experience: January 7, 2023

Easy to order, good prices
September 28, 2021
Previous review

Easy to order, good prices.

Date of experience: September 28, 2021
Wisconsin
1 review
0 helpful votes
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Changes to cart and price comparisons are clumsy
February 6, 2023

Changes to cart and price comparisons are clumsy.
Also, shopping cart button is very hard to click on in my iPhone browser

Date of experience: January 6, 2023
Alaska
1 review
0 helpful votes
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Very quick and easy
January 6, 2023

Very quick and easy. Shipping higher than most booksellers

Date of experience: January 6, 2023
California
1 review
0 helpful votes
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No longer use my Hotmail address or have access to it. Why can't I be informed of my order tracking via my mobile phone. I was given no option to track via my mobile.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 6, 2023
Illinois
1 review
0 helpful votes
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Easy
January 6, 2023

Easy. I can always find the books I'm looking for here. Thank you so much!

Date of experience: January 6, 2023
New York
1 review
0 helpful votes
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Quickly found what I was looking for
January 6, 2023

Quickly found what I was looking for. Excellent prices.

Date of experience: January 6, 2023
Maryland
3 reviews
0 helpful votes
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It was good--the only thing I missed was Amazon's "look inside" feature.

Date of experience: January 6, 2023
South Carolina
1 review
0 helpful votes
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Amzon is truncating their cheaper book listings so they won't compete with the Amazon pricing ffor the same titile

Date of experience: January 6, 2023
California
1 review
0 helpful votes
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I have used your site before
January 6, 2023

I have used your site before. It is safe and wonderful. Thank you.

Date of experience: January 6, 2023
Canada
1 review
0 helpful votes
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Please ensure the copy to be sent to me to has no writing or highlighting in it, as described in the "Order Details"

Date of experience: January 6, 2023
Utah
1 review
0 helpful votes
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Easy to find the titles I was intrested in and processing...
January 6, 2023
Updated review

Easy to find the titles I was intrested in and processing payment was a snap.

Date of experience: January 6, 2023

As long as the books get to the address of my friend...
December 11, 2022
Previous review

As long as the books get to the address of my friend in a Colorado state facility I will be very happy.

Date of experience: December 11, 2022
Texas
1 review
0 helpful votes
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Can easily find old and obscure history books
January 6, 2023

Can easily find old and obscure history books. And the wealth of Half Price Books books. My first site to visit to look for books.

Date of experience: January 6, 2023
California
1 review
0 helpful votes
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Your payment page sucks took over 5 tries to finally succeed! Wont take card No, Keeps timing out, had to start over from beginning

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 6, 2023
Pennsylvania
1 review
0 helpful votes
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The website was easy to access and I found what I was looking for.

Date of experience: January 6, 2023
South Carolina
1 review
0 helpful votes
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When I searched for "big" or "oversized" children's books, books having a regular format were also mixed-in with the results. It caused confusion.

Date of experience: January 6, 2023
Pennsylvania
1 review
0 helpful votes
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I had a hard time changing the expiration date for the credit card.

Date of experience: January 6, 2023
Ohio
2 reviews
0 helpful votes
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Shipping is outrageous
February 5, 2023
Updated review

Shipping is outrageous. I can find cheaper if not free on ebay!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 6, 2023

Not sure if l got the discounts l had previously used...
January 28, 2022
Previous review

Not sure if l got the discounts l had previously used to check out and view my items

Date of experience: January 28, 2022