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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Good so far, would have given 5 stars had there been a picture of the book, just to confirm it's the correct copy I'm needing.
Free shipping only appeared at the end of the order; would be nice if it was applied sooner to know that it was eligible, instead of only finding out after entering credit card info
I liked the shopping experience, I just hope delivery is as timely
The checkout was difficult since I had a different shipping and billing address. The "update address" box kept disappearing as I tried to type and altogether it was frustrating.
So far it was very easy. I just hope it's trustworthy
Excellent experience. It would help greatly if you gave a minimum amount after which there was free shipping.
You require more dollars worth of merchandise before giving shipping discounts or deletions. Therefore, I check your site last. This time, no one else had these books, your book prices were fair, so I was able to shop here. I do hate to pay $5 to ship each book, but I was glad to find them.
Always a pleasure. Sellers consistently give accurate descriptions and quick delivery!
Product I wanted at the right price. Easy to order.
Best price and I was able to negotiate the website.
This program has taken at least 6 hours to process my card and correct billing address.
Thorough information and good instructions about combining shipping, etc.
I had to bounce back and forth in between screens to enable this order to go through.
Easy to use, quality and time will tell in delivery
I had a question about the book, but I don't know how to get that question answered.
Shopping cart kept emptying...also, you need a better coupon for really big orders
Able to find desired edition and condition with relative ease.
I have been searching for this book and you had it just for me... Thank you so much. I look foward in ordering more. Thank you sooo much. Ms Sybil Phillips.
Good organization of site. Allows for easy searching and verification of titles.
You charged me $35 for 2 booms +shipping, then reneged on one book, telling me I can pay for a third substitute book plus shipping. 2 books for the price of 3. Why not refund the first non-book first, instead of asking me to trust that you will. Which is what I did. I hope you will honor my trust, and hope you will improve your process.
Alibris is my favorite place to find quality books and quality sellers. Thank you for being spectacular!
I have shopped with you all before and was pleased with your service, thank you.
Ooof, I forgot to log in until I had put my items in my cart; and then when I did log in the website had dumped out my cart and it was empty.
OK but for the piss-ant detail that rejected my address because I had written New York instead of NY. Tiny details like that make online experiences pointlessly tedious
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members