We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
You have what I want and offer me a good bargain for getting it at a good price so I took advantage of things.
Good price and easy to arrive for christmas
Good prices, good bargains= Good business
Nice bargain offered. Books I wanted easy to find.
Nice and convenient. You have what I want. Nice bargain too.
Upset shipping rates went up but that's life. Good bargain
I don't like knowing shipping cost until the end. I don't like that shipping is not combined from a seller.
Great selection, easy checkout process! Looking forward to shopping with you again! Thank you
It's pretty good, easy to navigate and pretty cheap compared to most places.
Did not like choice of shipping as Standard, but saw no way to change it.
Having to process my order and not remember my password and had to renew one and update my address going back to my account to make sure everything was ok and updated.
Excellent, user-friendly Web site. Gives readable, comprehensive information for every book title.
The process is very easy for someone that knows what they are looking for. A new customer may be overwhelmed
I always find what I'm looking for at a great price from Alibris. Shipping is reasonable and my order usually arrives sooner than I expected. Great service!
I would have said 5 but there is always room for improvement. I love your site.
I have been getting items from Alibris for several years and have always been well pleased with the quality. I always receive my orders in a very timely manner.
Smooth transitions in transaction. Easy to follow.
Good set up and display of items. I like the red color that made it easier to read and sort through the books.
Took way too long. Never got pre-stated discount of any kind.
I found the text book needed for classes with ease.
The books always arrive in good time and good shape!
So glad to use Alibris instead of Amazon
I appreciate how easy the site is to use
U offered a coupon for signing up to your email list however u don't disclose that u have to some specific amount to even use the coupon. Sort of a bait and switch
When I received confirmation email of my order it had my name with the shipping address although I had someone else's name there. Also the search window is too simplistic -- put in the information that could be title or author--sometimes too many finds.
Whenever I need or am looking for book here is my first stop
Please have your webmaster fix your ordering proceedure so that it is easy (intuitive) to buy more than one book at time.
Always have what I want in great condition at a reasonable price.
Need to change my credit card info. How do I do that?
Site is simple & easy to use. One issue… when using on a Mobil device, I had click the cart icon in the top right, several times before it registered.
Again first time i have used your service for academic books.
First time i have bought something here. I post reviews on your site.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.