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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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Estoy satisfecho con el tractor espero que dure muchos alos en las faenas de campo. Recibimos cortador de pasto, un arador de discos y una maquina embaladora para pacas cilindricas. Estare haciendo pruebas con el equipo en las fechas de Enero del 2.021.
Jack, my point person was very patient with me as I asked him questions, changes my order. He was quick to make adjustments according to my needs. I would recommend them to my friends and anyone who decides to use their services.
Thank you
I love the service and to fast delivery, i loved everything from order to Delivery, Thank you Very much for this special service
Have Great christmas Holidays
Very nice and proffessional service.
Leo was very helpful and 24/7 online to reply msgs,
The product is cool according to the price and quality, thats wow.
I really love it.
I loved working with them. Not only are they professional and polite but their lroduct qnd quality is amazing!
This company have a professional service. Everything goes smooth and on time. Good received in a good matter and are all what was expected.
The only thing is by Alibaba always, that the shipping cost are to high, at least for those who order not big volumes.
If you would have a service like "Lazada" for shipping it will boost your business immensely
W. Nickl
Come and buy from the suplier. He sell very condfidel apprival and good condition. I will buy from him again.
Fast and convenient service, updates every message and it is very very convenient...
Very easy to use and I got a great supplier. The website was easy to navigate with extra protocols in place to protect the buyer which I appreciate d.
Easy to navigate. Communication was great. An awesome place to shop. I have been fortunate to buy from very Great sellers. I will recommend Alibaba any day.
Great quality good response shipping was complicated after goods were finished but i guess is becacuse of the season and the pandemic mail traffic. I will do business again
My e-bike order went very smoothly. Company representatives will very helpful and knowledgeable about Customs rules between China and US. Product was delivered on tinThough there was a couple of issues with one of the bikes I ordered, the Company did everything they good to get my problems resolved. Marina and Henry are a credit to their company.
Agradecido por el servicio y la diligencia Sra. Ella Tang. El empaque llegó bien protegido. M sorprendió el tiempo de entrega; el cual fue rapido.
Grateful for the service and diligence Mrs. Ella Tang. The packaging came well protected. I was surprised by the delivery time; which was quick.
ฉันชอบการสั่งซื้อของจากอาลีบาบา เพราะว่า ใช้งานง่าย ซัพพลายเออร์เยอะ สินค้ามีคุณภาพ ปลอดภัย มีให้เลือกหลากหลาย
Thank you Alibaba, over the past 7 months I have made so many business connections and had the pleasure to speak to soooo many professional men and women on this site. My business has grown 200% my advise to any new comers follow the rules on Alibaba, only do transactions through Alibaba and you will not have Any Issues...
I love sigma chemical they have way's been great company to deal with suppliers are great as well and wonderfully quality product as well
Alibaba provides a very convenient platform to do business directly with suppliers. It provides a one stop shop experience to shop, compare, negotiate and deal with different suppliers. It definitely saves a lot time, travel expenses, and most of all headaches!
Easy to find what you are looking for, secure transactions with support. A very good marketplace, but you still need to do your homework. Don't be cheap, pay for samples. Start small be willing to learn.
First time using Alibaba, Their system of communicating is good, Found the manufacturer I wanted to work with and everything went smoothly and professionally.
Machine conforme à mes attentes. Emballage très soigné.
Vendeur sérieux et réactif. Egalement une excellente communication.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.