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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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Kolejny raz dokonałem zakupu na tym serwisie i jestem bardzo zadowolony. Polecam
è stata una esperienza fantastica. A parte il tempo necessario per la navigazione e la consegna prevedibile. La consegna è stata fatta con la merce in ottimo stato e ben confezionata. Il rapporto comunicativo con il venditore è sempre stato rapido e professionale. Il prezzo e la qualità dei prodotti è molto buono. Sono felice di aver collaborato con questa azienda, lo farò ancore se ne avrò occasione. Grazie.
Very happy with both the process and product - the two long cushions and covers were exactly as described and ordered. The sizing, pricing, the fabric: the density of the foam - all matched our expectations. No hassles with delivery and no hidden costs either.
Delivery： Fast delivery from China to the USA.
Quality： Excellent quality especially for the cost paid.
Design： Very beautiful designs and excellent lighting.
Service： Fast response to emails, pricing and a all around good experience.
Llego un poco retrasado pero llego perfecto y de muy buena calidad
This was my first transaction on Alibaba, and honestly, I had some concerns at the beginning—especially because I dealt with a factory that was not recommended or verified by the platform. I was hesitant due to stories I had heard before, but I decided to proceed carefully.
Fortunately, the experience turned out to be excellent. The product quality was very good, the sizing was accurate, the colors were great, and the delivery was on time. Everything went smoothly and exceeded my expectations.
This positive experience reduced many of my concerns about using Alibaba, and it definitely will not be my last transaction. I look forward to doing more business on the platform in the future.
Super genial, todo bien rapido y buena calidad
Bis jetzt war ich immer sehr zufrieden mit meinen Einkäufen auf Alibaba? Hoffe in Zukunft das Geschäft mit der Plattform noch auszuweiten.
Hanno fatto un ottimo lavoro molto professionali e molto veloci, compreremo di nuovo da questo fornitore
Buena experiencia en general.
El precio fue muy competitivo y el proveedor cumplió con el tiempo de entrega acordado.
El producto llegó en buen estado; únicamente las cajas externas estaban algo maltratadas, lo cual parece haber sido responsabilidad de la empresa de mensajería y no del proveedor.
Comunicación clara y servicio confiable. Recomiendo al proveedor y consideraría volver a comprar.
I wouldn't, in fact, I don't do business in China without using Trade Assurance, and usually Alibaba shipping, as well. Alibaba provides the assurance of a fair transaction, and follows through on that count! I have used Alibaba, and its vendors for the last eight years.
This seller is truly amazing! He is very attentive to his customers and does everything possible to make the purchasing process easy. I highly recommend him to everyone. I will be placing another order soon.
The best. 100%. Very good support. Professional, Polite, Serious Purchaser. Part match exactly description and price. Fast delivery. All in all excellent.
I was having trouble finding some product locally, but found it on alibaba. Amazing
Dude de que me llegara el producto pero al fin llego sin proble y en buen estado muy contento con hacer negocio con ustedes
Yes I did order two type of biscuits from this firm.
Service： Yes I did order two type of biscuits from this firm.
Quality: on the product received wans fine, and the biscuit design was fine as well for the price...
The reason why I did order with them is that they where able to provide me with enough
Complete food product data to make an informed purchase unlike some other firms on host.
They where willing to sell and ship products in amounts that so called small businesses without
Warehouse/distribution centers can handle directly. (Door-to-door direct shipment with customs broker support).
There pricing for the two selected test order items where reasonable as well unlike other firms...
Would I likely order again with this firm, yes I will likely will.
I wished that they carried more none Wheat Gluten and Wheat Flour/Grain free products/goods...
Disadvantages: They don't have English and/or French Translations of the Ingredients list and
Nutrition data for all the products they carry so you might have to do some translating your self...
Some of there shipping cartons could use a inner protected liner on the top and bottom of the box
To stop internal packaging from getting damaged/leaking when being transported by a rough handling cargo company globally. But I did not have an issue with what I received...
That's about all
Appreciate the ability to leverage a platform full of amazing suppliers and products as I create a new company all on my own. My only wish would be for improved attributing on the site and within the suppliers site to find what I am looking for much quicker. Thanks!
Suivi parfait, merci. Il y a eu un peu de $#*!, à cause des douanes, mais j'ai été averti.
Minha experiência com o Alibaba foi muito positiva, especialmente por contar com a garantia do Trade Assurance, que trouxe mais segurança e confiança durante toda a compra.
Apesar de ter ocorrido um imprevisto no desembaraço alfandegário no meu país, o processo foi acompanhado com transparência. O fornecedor prestou total suporte, manteve uma comunicação clara e, graças ao Trade Assurance, tive a tranquilidade de saber que minha compra estava protegida.
Os produtos recebidos são de alta qualidade, resistentes e conforme o anunciado, e a encomenda chegou dentro do prazo acordado. A plataforma facilitou a negociação, o acompanhamento do pedido e a resolução de qualquer situação.
Recomendo o Alibaba, principalmente quando a compra é feita com Trade Assurance, pois oferece segurança, proteção ao comprador e confiabilidade.
The product did take a long time to arrive but came in excellent condition. At first, I was concerned about receiving my package, but it came fine. Thank you.
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members