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1.4
aleks.com

Mc graw hill Reviews Summary

The company's reputation is significantly marred by overwhelmingly negative feedback regarding its educational platform, which customers describe as ineffective and frustrating. Many users express dissatisfaction with the program's design, claiming it induces stress and confusion rather than facilitating learning. Common complaints include poor explanations, a punitive grading system, and a lack of engaging content. Additionally, customer service experiences are often characterized by delays and unprofessionalism, particularly concerning billing issues. Overall, the sentiment reflects a deep frustration with both the product and the support provided, indicating a need for substantial improvements in both areas.

This summary is generated by AI, based on text from customer reviews

service
434
value
448
shipping
312
returns
317
quality
455
Georgia
2 reviews
11 helpful votes
Follow Collin W.
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I can't tell you how damn pissed off ALEKS makes me and to the developers you can go f*** yourself. Can't even pass certain topics and then ALEKS gives a sorry $#*! explanation, of which not even Einstein could understand. They only provide videos on very few topics and 90% of the time those videos don't even discuss the topic. Sometimes explanations skip over critical steps and then the student is left 100% confused. I taught and learned more on YouTube. If I could give zero stars, I would in a heartbeat.

Date of experience: October 29, 2018
Nevada
1 review
6 helpful votes
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I HATE THIS
October 29, 2018

IT TELLS ME "ALMOST THERE" THEN IT ADDS LIKE 800 MORE TOPICS! IT'S SO ANNOYING! IT TELLS ME "ALMOST THERE" THEN IT ADDS LIKE 800 MORE TOPICS! IT'S SO ANNOYING! IT TELLS ME "ALMOST THERE" THEN IT ADDS LIKE 800 MORE TOPICS! IT'S SO ANNOYING! IT TELLS ME "ALMOST THERE" THEN IT ADDS LIKE 800 MORE TOPICS! IT'S SO ANNOYING! IT TELLS ME "ALMOST THERE" THEN IT ADDS LIKE 800 MORE TOPICS! IT'S SO ANNOYING! IT TELLS ME "ALMOST THERE" THEN IT ADDS LIKE 800 MORE TOPICS! IT'S SO ANNOYING! IT TELLS ME "ALMOST THERE" THEN IT ADDS LIKE 800 MORE TOPICS! IT'S SO ANNOYING! IT TELLS ME "ALMOST THERE" THEN IT ADDS LIKE 800 MORE TOPICS! IT'S SO ANNOYING!

Date of experience: October 29, 2018
Illinois
1 review
5 helpful votes
Follow Blaire W.
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Aleks sucks
October 29, 2018

The reason it sucks is because It can lower your grade down and that it's and big waste in time and you dont even know how to do it sometimes and that just gets on my nerves.

Date of experience: October 29, 2018
Ohio
1 review
2 helpful votes
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XDXD XD XD idk what to write now but yeah idc XD now im new here and i like to write P! ATD lyrics and see and google can guess the song thank you for your time and good night!... unless its day time lol

Date of experience: October 29, 2018
Japan
1 review
6 helpful votes
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It's sad
October 28, 2018

No word... this should not be part of education system. What happens to one on one teaching? It's definitely time consuming and lack of using aleks because I do have bunch of another class. If they're too lazy to help out student with math, then it's proves it's not a good teaching methods. I'd say 90% of students felt the frustration as me and it's not ability to succeed. It's ability to fail.

Date of experience: October 28, 2018
Rhode Island
1 review
13 helpful votes
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Holy friggin' christ this program is trash. If ALEKS was a movie it would be compared to heaping piles of crap like The Room. However, unlike The Room, ALEKS is not so bad that it makes you laugh at the complete mess it is. No. It is the complete opposite. The best way I can describe doing a topic in ALEKS is having your eyes gouged out with a blunt spoon while having your toenails ripped off one by one as you have to listen to talk radio. A knowledge check is even worse. Going into it, you know right from the get go that you are going to lose some topics, which ultimately sets you back and you end up having less topics than before. I'm pretty sure ALEKS was designed by a bunch of chimpanzees in a typewriter room running around clashing cymbals and throwing their sh*t at each other. If you are wondering whether or not to get ALEKS, do yourself a favor by not wasting the money that should go towards your car insurance and a whole lot of torture. If you don't believe me, just read the other 500-something 1 star reviews and have a nice day.

Date of experience: October 28, 2018
Texas
1 review
7 helpful votes
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This site is made by hitler, osama, the devil, my aunts, the people that kick cats, and stalin

This site is made by hitler, osama, the devil, my aunts, the people that kick cats, and stalinthis site is made by hitler, osama, the devil, my aunts, the people that kick cats, and stalin this site is made by hitler, osama, the devil, my aunts, the people that kick cats, and stalinthis site is made by hitler, osama, the devil, my aunts, the people that kick cats, and stalinthis site is made by hitler, osama, the devil, my aunts, the people that kick cats, and stalin

Date of experience: October 26, 2018
Utah
1 review
6 helpful votes
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STESSFULL!
October 24, 2018

WHAT DO I HAVE TO SAY. Its all in the title... TEAR ALEKS DOWN! Or if you want advice ALEKS, can you do a system for when you get the answer wrong, it will help us and guide us through. RATHER THEN MAKING THAT SCORE BAR TURNING MORE RED! Don't to the red bar thing. It stresses people out LIKE@!$#&

Date of experience: October 24, 2018
Wisconsin
1 review
18 helpful votes
Follow M R.
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I am an honor student 4.0 GPA kind of person and not even I can figure out this garbage program. I will literally sit for hours on one topic and if I forget a comma, or do a comma instead of a period, well then too bad! This program will even say the correct answer is wrong! I try to be a nice calm person, but every time this program drives me to edge where I am swearing and yelling at my computer. Eventually, I'll just be a disheveled mess crying alone at 12 am because this program is actually Satan himself. NEVER USE THIS SITE EVER IF YOU WANT TO LIVE A HAPPY POSITIVE LIFE!

Date of experience: October 24, 2018
Illinois
1 review
5 helpful votes
Follow Eirc Z.
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It's horrible. My school uses it, and i get bad grades, because the thing needs the absolute exact answer. I sometimes forget a comma for coordinates, but I still type the space, and it counts it as a wrong answer. Plus it's MATH! Why would anyone want to do math of their own FREE WILL WHEN YOU COULD BE PLAYIN' FORTNITE?

Date of experience: October 22, 2018
Illinois
2 reviews
15 helpful votes
Follow d d.
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IF YOU HAVE TO DO AN ONLINE COURSE WITH ALEKS, RUN. I have to use Aleks for a college math course and let me tell you, DO NOT TAKE AN ONLINE MATH COURSE OR ANY COURSE THAT USES ALEKS. It repeatedly gives you questions that often have no connection to your tests and quizzes, it takes points away if you miss a question, there is NO skip button and the explanations are absolutely terrible. This program has caused me literally meltdowns as I have spent hour after hour cycling through this $#*!ery. It may seem simple at first, but then the next thing you know it['s been 8 hours and you're crying because it deletes your progress if you get one question wrong. This is a terrible program. Save yourself before it is too late

Date of experience: October 19, 2018
Connecticut
1 review
7 helpful votes
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Shouldn't be allowed.
October 18, 2018

ALEKS is basically just to make sure that there isn't a moment in life when you're not feeling stressed. In my school, we have to do 4 topics every day, which builds up as someone with ADHD and usually only gets 0-2 done per day. There is NEVER a time in my life anymore where there isn't anything to be stressed about. It takes me about 8 hours just to catch up after being maybe 16 topics behind. It's horrible and takes away from life.

Date of experience: October 18, 2018
Utah
1 review
8 helpful votes
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No
October 17, 2018

I LITERALLY HAD A MENTAL BREAKDOWN TRYING TO DO THIS WTF AND THE EXPLINATIONS DONT HELP like wtf whoever decided to invent aleks is very dumb and should be attacked (pls dont come for me tho)

Date of experience: October 17, 2018
Nebraska
1 review
8 helpful votes
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I'm a Junior in high school. Not too long ago my school system decided to implement this program into the education system. Upon first glance (Freshmen year), i didn't really mind it at all. It didn't take up a chink ofmy grade in algebra 1A (my overall grade was a B or B+ for that class). Then, algebra 1B in sophmore year came, and boy do I have a hate for this site.
The function behind it is so goddamn wonky, and even though this year the cirriculum took down the topic amount a notch, it still manages to ruin my grade due to those "Knowledge Checks". I'm in geometry and even now i'm failing that class because of the Aleks program. The $#*!tiest part is that my dad's now blaming my grade on me. Thanks ALEKS for $#*!ing up my credibility to my dad.

Date of experience: October 17, 2018
Ohio
1 review
9 helpful votes
Follow Aleks I.
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I need therapy now
October 16, 2018

I would rather watch 20 baby kola's get strangeled then do aleks. It has made me suffer from dain bramage and Aids. 1 aleks topic is one baby puppy burnt to death by satin
I would rather tie my hair to a fan blade and put it on high that do that $#! 7. in 8th grade taking geo. Enough hw is givin so kys mcgraw aids. Hiter is a god among men compared to aleks... i would rather eat PILES of steaming horse $#*! 8 days a week then LOG onto aleks ONCE. ThE CaUSe Of aLl SufFeRiNg On EaRtH

Date of experience: October 16, 2018
Massachusetts
1 review
14 helpful votes
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I would rather jump off a 500 story building headfirst and the impale myself with a pole than use this program. This program makes satan want to commit suicide. Its hell x500. I want to $#*!ing kill myself. Oh? You get a question wrong? Here is 30 minutes of free time to go $#*!ing kill yourself? Oh? You want to graduate? $#*! you. Heres an F for not completing 1000 topics and 100 knowledge checks in 1 week. $#*! Aleks. Aleks can rot in hell with Hitler and Satan.

Date of experience: October 15, 2018
Nevada
1 review
6 helpful votes
Follow Jared A.
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ALEKS claims to be progress-based, but this simply can't be true, given the nature of the program. Like others have mentioned, progress for each of the topics is measured by a little bar at the top of the screen. A tiny mistake, say a typo or forgetting an exponent, will bring all your hard work to a screeching halt as you lose a point on your progress bar. The more frustrated you get, and the harder the questions get, the more mistakes you will inevitably make. It is often much easier to lose your progress than to keep it on ALEKS. Another tool it has for killing your progress are the infamous knowledge checks, which come without warning and will often result in you having to revisit anywhere from 20-50 topics, in my experience. With these factors, it is easy to see that ALEKS is more interested in dull regurgitation and perfectionism, more than anything else. You are already at a severe disadvantage with this system if you don't have an inherent skill in math, which most people do not. Ironically enough, this website is the brainchild of a mathematical psychologist, which is rather hilarious when you see the obvious, harmful effects this program has on students, but I would like to think that it was bastardized by the corporate greed of McGraw-Hill. It is bewildering that this system seems to be gaining more and more popularity at the high school and college level, but it is likely because it is cheaper and more "efficient" than hiring a real, human teacher. Teachers and administrators should avoid this website at all costs, and realize that nothing can replace real people when it comes to teaching any subject, math or otherwise.

Date of experience: October 13, 2018
Alaska
1 review
9 helpful votes
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Absolutely horrendous
October 10, 2018

Does a horrible job explaining solutions and deletes progress if you make one mistake. It is unforgiving and stunts any progress you can make, only leaving you to be more frustrated and feeling suicidal. You try to follow their examples only for them to pull a curveball, delete your progress, and make you contemplate your mental state of being. Rot in hell, aleks.

Date of experience: October 10, 2018
Wisconsin
1 review
12 helpful votes
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ALEKS is wack as hell
October 8, 2018

I just spent my whole evening trying to complete topics to raise my 'unit 2 topic completion' percentage and boy is it quite the $#*!stain disaster, as per usual.

Im over here busting out 42 God Damn topics for this unit and i only have the bare minimum percent completed.

Hoooohhhh my god do you know how close i am to killing myself.

Mr. Woldraw can SUCK MY MOTHER FUKCN FJNDHBGUDJSKFNFGKMS
Im so glad that some of these reviews are recent tbh

Date of experience: October 8, 2018
Connecticut
1 review
16 helpful votes
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Aleks is easy
October 10, 2018

Mad cuz bad. Xdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxdxd xd xd

Date of experience: October 8, 2018

About the business

Provides a complete web based educational environment for K-12 and Higher-Education mathematics, accounting, statistics, and chemistry.


aleks.com
Founded in 1916
Irvine, CA, United States
+183