Alan's Factory Outlet Store
business logo of Alan's Factory Outlet Store

Alan's Factory Outlet Store

Overview

Alan's Factory Outlet Store has a rating of 4.5 stars from 869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention and great job. Alan's Factory Outlet Store ranks 8th among Patio sites.

value
19
quality
16
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7,189 reviews
How would you rate Alan's Factory Outlet Store?
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Richard D.
22 reviews
0 helpful votes
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We are completely satisfied with the carport we purchased online! It was delivered and installed within the time frame as promised! It serves our needs perfectly!

Date of experience: September 4, 2017
John A.
31 reviews
0 helpful votes
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I cannot give Alansfactoryoutlet positive feed back as they are dealers for Carolina Carports who after 4 months from my original order, I still do NOT have a completed garage installed. Very POOR customer Service.

Date of experience: November 29, 2020
Allan A.
1 review
0 helpful votes
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Heaven forbid any thing goes wrong!
July 26, 2015

Heaven forbid any thing goes wrong! Good luck getting ahold of anyone by phone. Nothing wrong with merchandise, Coustomer service leaves much to be desired.

Date of experience: July 26, 2015
David F.
1 review
0 helpful votes
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Received shed sooner than expected
July 16, 2015

Received shed sooner than expected. Team assembled unit in less than a day. Great quality product. Have had many compliments from neighbors. Color combination allows unit to blend in well with surrounding area. Base floor plan (12x21) gives plenty of storage space and interior dimensions allowed a combination of 3 & 4 foot shelving (18" depth, 6' height) to cover two walls (one 12' and one 21') from corner to corner. No wasted space. Window placement was centered over one of the 4' shelving units that was half the height (3'). Couldn't have designed it better. Nine foot ceiling allows a very open feeling when working inside. Roll-up door is the best feature. Light weight, but solid feel. Easy to open and close. Dual locking on roll-up door is a plus. Vertical roof is highly recommended. Can't wait to see how it handles 6-12" of snow. Siding on other 3 sides hang about 2-3" below concrete slab so when it rains, very little moisture gets inside. Nice touch and looks very professional. Do recommend you place a water-tight gasket between slab and metal base frame to keep interior perfectly dry. Only one con and it's very minor. Wish screens on windows could be opened.

Date of experience: July 16, 2015
Terry B.
1 review
0 helpful votes
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Very satisfied with installers they put it up in no time, with quality in mind for sure. Highly recomend Alan's factory outlet. Matter of fact I have to 3 other people allready.

Date of experience: November 4, 2018
Ricky s.
1 review
0 helpful votes
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My experience on the website was great
December 24, 2016

My experience on the website was great. Delivery wasn't as promised, it was about 3 weeks late.The crew was very nice and efficient. We had an overall good experience.

Date of experience: December 24, 2016
Keith N.
1 review
0 helpful votes
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Easy to navigate site, prices are right on
November 26, 2016

Easy to navigate site, prices are right on. Great experience buying.
This carport was better than I expected. It is the sturdiest one I have seen on the market.

Date of experience: November 26, 2016
Bill L.
1 review
0 helpful votes
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So far so good, easy to purchase, lets see how it go's from here!
I had no idea when I ordered the carport that it would take over 2 months to get it.

Date of experience: November 17, 2015
John S.
1 review
0 helpful votes
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Absolutely a great experience from order to installation. Super fast and the workers that constructed our garage were great. The garage itself is of great quality and I am very happy with it.

Date of experience: August 4, 2016
David M.
10 reviews
0 helpful votes
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My carport look great and is very sturdy
March 11, 2021

My carport look great and is very sturdy. It adds more value to my home than I paid for it. I'm looking forward to many years of service. I recommend one for everyone that needs one.

Date of experience: March 11, 2021
Tori L.
3 reviews
0 helpful votes
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The carport is well made and sturdy
September 20, 2017

The carport is well made and sturdy. The installers were very professional and did a great job. Only down side is the time frame it takes from placing the order to when we received our order.

Date of experience: September 20, 2017
David P.
1 review
0 helpful votes
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We had a great experience dealing with this company. The product was delivered in a timely manner and installed quickly and correctly. We received exactly what we ordered. Thanks!

Date of experience: October 15, 2018
Peter E.
17 reviews
0 helpful votes
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This is the only way to design your own building
January 1, 2020

This is the only way to design your own building. Use the online tool, make it yours and watch it get delivered and installed exactly as you designed it.

Date of experience: January 1, 2020
Donald B.
2 reviews
0 helpful votes
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During the process there was confusion on total cost as added "hurricane feature" was necessary. The delivery was much longer than originally anticipated. The product though met my approval.

Date of experience: March 30, 2015
Chris L.
2 reviews
0 helpful votes
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Very user friendly, intuitive and like the information buttons explaining the various options. Nice attention to detail from the team that came to finish off the shed after delivery.

Date of experience: July 22, 2017
Leon S.
1 review
0 helpful votes
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We are very happy with our order and installation. They installation crew were very professional and were timely about the process. I would highly recommend you to all our friends & family.

Date of experience: July 10, 2017
Gary P.
2 reviews
0 helpful votes
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I was pleased with the service and impressed with the short time of installation! My 24' X 30' carport was installed in one afternoon and one morning. The three guys were finished before 10:00 AM.

Date of experience: June 17, 2017
Michael L.
2 reviews
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Only complaint is I paid for 8 mobile home anchors and 4 of them they used was drive in type and not screw in. I guess they were out on the truck and used what they had.

Date of experience: May 9, 2015
Steve W.
8 reviews
0 helpful votes
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Love the carport
January 12, 2017

Love the carport. Have not had to scrape my windshield once. The crew that put it up were fantastic. They did it quickly. They cleaned up when they were done. Very happy with Alans.

Date of experience: January 12, 2017
Harold M.
12 reviews
0 helpful votes
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Quick & efficient process for ordering; some of the products are fairly expensive, but the service was good & installation handled quickly & effectively.

Date of experience: April 2, 2018