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Alan's Factory Outlet Store Questions & Answers

8,796 reviews
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Here’s what consumers have asked with answers from Alan's Factory Outlet Store staff and previous consumers.

4 questions answered
25% answered in 1 day
Question:

What is the delivery and set up time?

Answer:

I paid in October and it was installed in Dec last month.

By Barbara W.
Question:

Answer:

Leave off the roll up doors. If you remove the Carolina doors you lose your warranty. But you can buy an opener and modify it so it maybe would work and lose your warranty on the opener if it quits.

By Barbara W.
Question:

I ordered from another company and when they delivered it they couldn't get up the driveway with a double axle truck. can you guarantee a delivery

Answer:

No they deliver when they get 5 or 6 more buildings.

By Barbara W.
Question:

Is alan's factory outlet store a scam or a legit company?

Answer:

They use shady install contractors. I bought a garage online from Alan's and was sent a contract with name Carolina Carports on it. They are a total joke with 2 out of 5 star review. They've been out twice and still unable to install tiny 18x26 on new slab. I wouldn't hire them to put up a doghouse.

By Keith H.
Question:

What is the average delivery and set up time for a 20 x 20 metal carport?

Question:

I ordered from another company and when they delivered it they couldn't get up the driveway with a double axle truck. can you guarantee a delivery

Question:

Asking about, when will they bring the carport?

Question:

Anyone in central eastern missouri purchase from alans and how did the install go?

Question:

Any buildings in tn by this company

Can’t see your question? Ask to get answers from the Alan's Factory Outlet Store staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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