
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered mixed feedback, with customers praising the quality and aesthetic appeal of its clothing, particularly for older women. Many appreciate the timely delivery and user-friendly online shopping experience. However, significant concerns arise regarding sizing inconsistencies, misleading product representations, and poor customer service, particularly related to returns and refunds. Customers frequently report dissatisfaction with the quality of materials and the accuracy of received items compared to online images. Overall, while there are positive aspects, the company must address its customer service issues and product reliability to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excelente processo de compra, fácil e rápido. Relação qualidade/preço imbatível, extremamente satisfeito com a compra.
Ich bin sehr zufrieden mit dem Service. Das Kleid, das ich bestellt habe, ist wie auf dem Bild. Der Schnitt, die Größe, die Größe, alles ist wie auf der Website. Außerdem sind sie sehr kundenfreundlich.
Yo tengo una talla particular (bastante pecho) y busco vestidos que me den comodidad y elegancia. En AiryDress los encontré y las especificaciones en medidas y otros datos son fiables en la realidad, con un excelente precio. Tras encontrarlos por vez primera volvería a ellos. La única recomendación a los usuarios: tomen bien sus medidas para obtener el mejor de los pedidos. Si pueden, que lo haga un costurero/a.
Kan niet klagen over deze shop,
Kledinglijn is zeer mooi en kwaliteit is top!
Mijn vrouw vind het geweldig!
Per la prima volta, ho comprato su questo sito. Tutto perfetto. Tardò solo 10 giorni. Lo consiglio vivamente. Gli stivali sono di una comodità e di una qualità che sinceramente non mi aspettavo per quel prezzo. Grazie grazie grazie dall'Italia.
Perfekte Kleider für Sommer und Seeabenteuer. Das Material ist glänzend und hochwertig. Meistens mag ich die Länge der Kleider und die modernen Farben.
Le compre un vestido a mi esposa en esta tienda y realmente recibí lo que me gustaba, la atención fue muy buena y la entrega del producto fue rapida
Nakupovala som na stránke airydress a musím povedať, že tovar tam zakúpený bol super kvality. Rovnako veľmi dobrá skúsenosť s celkovým servisom. Odporúčam!
Got dress for my girlffriend there, she absolutely adores it, only thing that i had to be carefull was measurements because different dresses has different sizes like one dress that fits her is S size and other is M.
Me encanta esta página de vestidos, tienen una variedad gigante de vestidos y diseños. Sus precios son buenísimos, y lo mejor son sus descuentos y promociones.
Best customer support! Thank you Airydress!
At first I thought they did not receive my order even though my money was withdrawn from my credit card. After using Airydress's livechat turns out I had to check my spam box in my email to see that my shipping confirmation went in there.
I recommend the website to everyone! Gorgeous dresses :))
I was very pleased with the service. The dress I ordered was like the picture. The cut, the size, the size, everything is like on the website. In addition, they are very kind to clients
Ordered my items (3) on the 12/10/17 they arrived 27/1017 thats 15 days to australia... not really that bad considering they were comming from china... yes china that was my real worry... well i was very pleasantly surprised... first the fabric is polester kind of like a jersey it drapes well and is better quality than the cotton jersey we often get in oz. It may also be quiet warm wear as polester does not "breath " I havent washed it yet but would be surprised if it shrunk. ( ps will wash in cold water anyway) The colour was just a little bit different from photo but hey to be fair thats to be excepted. I ordered a xl as my attitude is. If its to big it can be altered. It was a little big but the styles i ordered (maxi) have gathered shirts onto a bodice so i have plenty of fabric in skirt. The sleeves (long) were quite big however easliy run in or as in my case will cut short. The length was perfect and im 5ft. 7in. Over all i now have 2 new maxi dresses and a nice top they all cost me $72.62 au deliverd pretty could considering if purchased in sydney probley would of cost anywhere from $50.00 or more
Well done airy dress will definatly re order.
Ps... maybe name change of company could help Airy dresss... sounds dodgey lol
Me encanto el servicio, de verdad que no tuve ningun problema con esta tienda virtual, me encanta comprar ahi porque siempre son eficaces conmigo y estan muy a la moda
Recomendado al 100%
So I purchased a dress from them on 25/09/2017 which arrived on 05/10/2017. The dress looked exactly as it was meant to but it was quite big on me so I was hoping to swap it for a smaller size. I have tried to contact the company to swap it for a smaller size and when I had no response, I then contacted them for a refund. They haven't bothered coming back to me and I cannot send it back myself as they don't release the returns address on their website. After a few days they contacted and advised they are happy to give me a full refund for the dress which I have now received.
Hice una compra hace como 4 meses y tres vestidos salieron mal... me recompensaron con un reembolso.
Decidí volver a confiar en ellos, pedí 4 vestidos.
Uno no lo tuvieron disponible, me reembolsaron el dinero de ese vestido.
De los 3 vestidos que enviaron, dos de ellos son de mala calidad, la tela es elástica, nada que ver con lo que aparece en la foto. Mala calidad dice que es algodón y seda y te mandan algo de lycra y poliester. Jamás volveré a comprar ahí!
Ik ben super tevreden met mijn nieuwe jurk! Ik heb wel een tip: als je er qua maat niet uitkomt, neem dan contact met ze op, zij kunnen je perfect aan de juiste maat helpen!
Me encantan todos los vestidos de esta tienda virtual, son modernos, sexys y glamorosos. Con la ayuda del Livechat y el cuadro de tallas, he logrado que todas mis compras sean un exito y se ajusten a la perfecccion a mi cuerpo.
Goede website met een klantvriendelijke interface. Ook veel keus aan kledingsoorten en verschillende maten beschikbaar.
Answer: Thank you for visiting our website. Currently the total delivery time includes processing time and shipping time. Processing time: The time it takes to prepare your item(s) to ship from our warehouse. The item(s) will be shipped within 7 days. Shipping time: The time for your item(s) to travel from our warehouse to your destination. You can choose Expedited Shipping (3-7 business days) and Standard Shipping (5-8 business days) to ship your item(s). The shipping time may vary in different countries. For detailed information on standard and expedite delivery, please refer to our Shipping Information (http://www.airydress.com/shipping-info.html). Please contact us if you need any further assistance.
Answer: Hi All, Thank you for your interest in our website. We are an international e-commerce company originally based in Hong Kong. For the moment, we have warehouses located in the United States, United Kingdom, Norway Australia and China. Products will be sent from one of these warehouses according to the stock availability. We are still looking into launching more. Currently the total delivery time includes processing time and shipping time. For detailed information on standard and expedite delivery, please refer to our shipping information: https://www.airydress.com/shipping-info.html. For more questions, you may also contact us via https://www.airydress.com/contact-us.html.
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our service@aircloth.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, AiryDress
Answer: Thank you for contacting us. Please kindly note that different country has different shipping time. Could you please tell us where do you come from? Regarding to the quality, we have our own factories and all the items will go through a series of strict production and inspection. Thank you for your time and understanding. Please contact us if you need any further assistance.
Answer: Thank you for your inquiry. According to our experience and our customers' feedback, not all the orders are charged for the customs fee. It depends on the shipping company and value of your products. In some cases, there may be VAT or other taxes, customs duties or fees levied by your destination country. Since customs and taxation policies vary widely from country to country, it is hard for us to control over these charges and predict what they may be. If it happens, please contact us and our after-sale staff will offer satisfactory solutions to help you. We sent the top solution to your email evettea@jdg.co.za, would you please check and give us a reply? Or you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our service@airydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, AiryDress
Answer: Our shipping times to Germany are 5-8 business days, in Standard shipping. Also remember that we could take from 1-7 business days to prepare the order before sending it. If you have any further questions, please write to us.
Answer: Thank you for your contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress
Answer: Thank you for visiting our website. Currently the total delivery time includes processing time and shipping time. Processing time: The time it takes to prepare your item(s) to ship from our warehouse. The item(s) will be shipped within 7 business days. Shipping time: The time for your item(s) to travel from our warehouse to your destination. You can choose Expedited Shipping (3-6 business days) and Standard Shipping (7-30 business days) to ship your item(s). The shipping time may vary in different countries. For detailed information on standard and expedite delivery, please refer to our Shipping Information (http://www.airydress.com/shipping-info.html). Please contact us if you need any further assistance.
Airydress.com - Online store specializes in latest fashion & trends for women. Shop ladies' Dresses, Clothing & Shoes at cheap price.