So I purchased a dress from them on 25/09/2017 which arrived on 05/10/2017. The dress looked exactly as it was meant to but it was quite big on me so I was hoping to swap it for a smaller size. I have tried to contact the company to swap it for a smaller size and when I had no response, I then contacted them for a refund. They haven't bothered coming back to me and I cannot send it back myself as they don't release the returns address on their website. After a few days they contacted and advised they are happy to give me a full refund for the dress which I have now received.