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AgodaReviews 4,435

2.3

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Agoda Reviews Summary

Agoda has a rating of 2.3 stars from 4,435 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.

service
788
value
751
shipping
340
returns
454
quality
649

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Indonesia
1 review
0 helpful votes
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Easy and price guarantee
December 25, 2015

Offering other booking site Agoda offer better price for same hotel

Date of experience: December 25, 2015
GB
3 reviews
0 helpful votes
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Booking reliability
December 25, 2015

I've used Agoda in Asia first and now in Europe in a number of countries. I've never had any problems with any booking and have always got what I expected. It's super easy to use and pretty much always use it when I'm travelling. If there's a better site I'll use it but up till now Agoda has been excellent.

Date of experience: December 25, 2015
Singapore
1 review
0 helpful votes
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Great website to compare and book the hotel of your destination

Date of experience: December 25, 2015
Cambodia
1 review
0 helpful votes
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I always get enough information about my booking & right away feedback with any request

Date of experience: December 25, 2015
California
1 review
0 helpful votes
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Love the price for hotels
December 25, 2015

I love to use this website to book my hotel when i am travel, because you can cancel booking without any changes! This website always has the better price on hotels.

Date of experience: December 24, 2015
South Africa
1 review
0 helpful votes
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Agoda works real good (:
December 24, 2015

Agoda was recommended to me by a friend many years ago. I was and continued to be impressed by the ease of use for their site along with the great choice of top hotels always at a very competitive rate. I've yet to find one more reasonably priced else where.

Date of experience: December 24, 2015
Ireland
1 review
0 helpful votes
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I have used this excellent site on numerous occasions around the world. I have found it so reliable and easy with quality rooms.
I would and do highly recommend Agoda

Date of experience: December 24, 2015
India
1 review
0 helpful votes
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MOST ECONOMICAL PRICE
December 24, 2015

I searched frantically all sites for booking a 4 days trip to Dubai AND found the most fastest & crispy informations / booking. Surprisingly I am a frequent traveller and used AGODA first time. Most economical Prices...

Date of experience: December 24, 2015
Oman
1 review
0 helpful votes
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I like the prices and easy to use platform. However, the ultimate feature to top it all of would be to allow customers to pay on checkout

Date of experience: December 24, 2015
Singapore
1 review
0 helpful votes
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Simply the BEST, and has been my default go to since I was introduced to it over 4.5 years ago. Always the best deals, the best information, the new features such as taxi helper are GREAT! The reviews are always spot on, and all accommodations booked through Agoda are HONORED upon arrival! Hands down there is no reason to go anywhere else to book your accommodations! Once you begin using Agoda you will never find a reason again to ever utilize the services of anyone else!

Date of experience: December 23, 2015
India
1 review
0 helpful votes
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Excellent
December 24, 2015

Compared to other portals, very convenient to book and reasonable pricing options. Difference of almost 150 USD. And user friendly site as well. Good Experience, will use this only goign forward

Date of experience: December 23, 2015
Indonesia
1 review
0 helpful votes
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Good Deal
December 24, 2015

Pretty cool and very helpful. Even sometimes find lack information of room type, so should compare with another websites to find room you need. But the best deal is still here.

Date of experience: December 23, 2015
Indonesia
1 review
0 helpful votes
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Thank you for point
December 23, 2015

Love to book using agoda, easy, a lot insider deal and upgrade

Date of experience: December 23, 2015
Singapore
1 review
0 helpful votes
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Easy to use and have most of the hotels throughout asia region...
Highly recommend this website to all...

Date of experience: December 23, 2015
Malaysia
1 review
0 helpful votes
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On 23rd December, managed to get the last room available on Xmas Day thanks to quick, simple booking procedure. Hotel information is easy to access and map is perfectly adequate for driving directions. Website responds quickly.

Date of experience: December 23, 2015
Singapore
1 review
0 helpful votes
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Nothing much to say except that I'm satisfied with Agoda.

Date of experience: December 23, 2015
Malaysia
1 review
0 helpful votes
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Convienience
December 23, 2015

A very strategic located hotel if you arrive Medan Town by train.
Having good experience during my last 02 stays at the hotel.

Date of experience: December 23, 2015
Malaysia
1 review
0 helpful votes
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NEW CLEAN HOTEL
December 24, 2015

STAYED OVER 4 NIGHTS/ 3 SUPER KING ROOMS WT B/F IN EARLY DECEMBER 2015.
VERY SATISFIED! AGAIN NOW BOOKING FOR FEB. 2016 ROOMS. PRICE ALREADY INCREASED. HOPE HOTEL WOULD GIVE SOME INCENTIVES FOR RETURNED CUSTOMERS.

Date of experience: December 22, 2015
Mexico
1 review
0 helpful votes
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Realy bad experience
December 22, 2015

First time using Agoda. Made a reservation 3 months before traveling. Few days before my trip Agoda sent an email demanding an image/copy of my credit card and photo ID or my booking will be cancelled. Because I was not open to send that info (it felt unsafe) y rather cancell and make a new reservation in an other website. I do not recommend using Agoda.

Date of experience: December 22, 2015
Malaysia
1 review
0 helpful votes
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Easy to use
December 22, 2015

Easy to use and can collect points. Most importantly they always on sale!

Date of experience: December 22, 2015