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Agoda Reviews Summary
Agoda has a rating of 2.3 stars from 4,435 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.
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Agoda makes it super easy to search and pay. I especially love being hooked into my PayPal account to pay! Good show! It would be so much better if you could narrow your search a bit more. For example, I am traveling with my son, I want to search for twin beds. Not an option. Also, I would like a room with a balcony. Not an option. Just a suggestion.
Its a matter of clicking and there you got it fast! In less than 10 mins. Wow! Thank you.
I always make hotel reservations through Agoda, since it is very easy and good in reward. Competitive price is also a benefit.
I always go to Agoda for any staycation plans. I do it in under 5 minutes. Perfect!
When i need help in other countries, the staff of agoda will respond it fast n great.
Enjoying to use your App/site. No legged and faster to download anything. Hoping, this app is not just enjoyable site but also very most trusting app site. And keep it up and make we trusting you, Agodas. Congrats
I have been booking through Agoda for many years and I am very happy with them, never had a problem, the customer service is one of the best I have experienced, Thanks Agoda
Been booking hotels through agoda for many years and never once was disappointed be it price or quality of stay.
Being able to filter your selections really saves a lot of time when selecting the preferred accommodation avoiding trawling endlessly through items of no interest.
I have used Agoda on numerous occasions, they are superb to deal with, what they promise you get, no hassles and extremely easy to use, very satisfied with their service
I am a regular customer of Agoda. I always using Agoda, because it's user-friendly interface and clear enough description of it's properties and compared to another supplier, Agoda always provides good deal.
Have used agoda many times for hotel bookings and so far, compared to many other online booking sites, they have been my favorite site because they are convenient, communicate all requests to hotels we book and give excellent deals. Definitely recommended!
Tried booking with Hotel direct, Hotels.com, Hoteclub. Agoda beats them all. With more complete options and reliable. Would recommend Agoda to friends.
Happy to say that this is the first time enjoying Agoda Member Rewards to make redemption.
Thank you to Agoda.
It's fair and transparent and really gives good deals been using this site for years and would continue using it
Agoda provides useful information in helping me to make better decision which hotel is the best
I booked with agoda in13 nov 2015 for goa from 26th dec, i got confirmation mail and voucher but when i called resort golden nest goa today 20 dec 2015, i got info as agoda didnt confirmed for booking, now i am in no where condition, when we all know how it is difficult to get stay in goa in december, due to agoda seems my new year will get spoiled, as i called customer centre many times but still they did not confirmed anything, i am doomed now.
I was looking for a placec to stay near the airport as my flight was at 4 am. The hotel on the Agoda site that was suppose to be 5 minutes away from the airport was in factc 50 min. The address was wrong and so was the telephone number. After looking for the hotel for an hour without success i had to take an expensive hotel. When asking for refund they were taking their time saying they are checking it with the hotel though the responsibiliry is theirs as the profit is.Not using them again. Better stick to what worked: booking.com
My best travel's kit so far... and i have been recommend agoda to all my friends and family and they were happy with agoda... hope to get more best deal thru agoda...
Keep up
It's always convenient & efficient in using Agoda to look for a hotel which match my needs at any given time.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members