On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Agoda Reviews Summary
Agoda has a rating of 2.3 stars from 4,435 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.
We monitor reviews for authenticity
When i enjoy the travel and trip, go to anywhere.
I am using the Agoda site to reserve the room.
Very cheap and very easy.
Very reliable website to book your holiday accomodation. Used it for years now and always recommended to all my friends and famlily. Great deals! Thanks agoda!
Love using Agoda. It has always been hassel free and I have not had any issues if something caused me to have to cancel my bookings. Certainly recommend it to my friends.
It was easy to navigate the site and full of information about the hotels.
The title should already make alarm bells ring. My teenage kids know not to do either of those, never mind doing both at the same time to some third party site. This was a requirement for not canceling an already confirmed booking that was for travel starting only days later. Holding me hostage for personal documentation. It appears this was completely random as I called my bank to ask if there was something going on with my credit card (and there wasn't). My bank told me to refuse to do this, but Agoda threatened to cancel my booking unless I upload the documents in "24hrs". Unreal. Never experienced anything like this on other sites like Travelocity, Expedia and will use those from now on. Agoda is based in Bangkok and I really don't feel comfortable having all my personal data and credit card info sitting on a server over there... sorry.
Boy, have I gotten nice rooms in excellent hotels time and time again. And it has been through Agoda. I let the many reviews and their ratings guide me, and I let Agoda get the right price.It all works like a charm via the well designed and maintained website. This is a good business that makes its money by providing Damon good service.
Whenever I need to look for an accommodation I will always use Agoda, it's easy and fast to get the preferred hotels with discounted prices, You will get free hotel stay as well when you have accumulated enough reward points.
Thanks Agoda for making life easier when it comes to scouting for the best rate and booking fast and secure. I have had to do some amendments such as moving my dates or just totally changing a booking due date and your customer service hotline people have been very helpful in providing solutions. You are my go to site for all my bookings in the future. Thanks again!
I have been using Agoda for many years, and each year it gets better.
Easy to navigate and use, and of course, the "insider deals".
VERY CLEAN AND TIDY, FOOD IS THE BEST, HAPPY AND SMILING FACES, ROOMS SERVES EVERY DAY WITH A SMILE, NOT TO FAR FROM SHOPING CENTER 2 TO 3 KM, FAIRLY QUIET AREA,
I have tried booking with many other sites but Agoda nearly always has the hotels that we are looking for. I had to use customer services this year for help with another matter and they got back quickly and resolved the issue. Well done!
Best place to search, no hassle at all, thank you so much
Spend lot of time and finally realised agoda offering least price for my criteria
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members