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AgodaReviews 4,435

2.3

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Agoda Reviews Summary

Agoda has a rating of 2.3 stars from 4,435 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.

service
788
value
751
shipping
340
returns
454
quality
649

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GB
1 review
0 helpful votes
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Had booked with booking.com, cancelled that one and saved over £100. Great more to spend on myself

Date of experience: February 24, 2016
Malaysia
1 review
0 helpful votes
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Good service
February 24, 2016

Have been no problems so far when using agoda, great job guys!

Date of experience: February 24, 2016
South Africa
1 review
0 helpful votes
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My experience with Agoda Booking is that you may be connected to the world without any difficulties provided your credit card is in a good standing order and you honor your payment commitment

Date of experience: February 24, 2016
Illinois
2 reviews
0 helpful votes
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Love this site
February 24, 2016

Second time using it and for some time i get super nice deals... off to bur dubai again.

Date of experience: February 24, 2016
GB
1 review
0 helpful votes
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Our son lives in Hong Kong and we use this site every year and get the best rate for the hotel we stay at.

Date of experience: February 24, 2016
Singapore
1 review
0 helpful votes
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Agoda.com has the simplest and smoothest online platform for international hotel bookings. Been using Trivago, Agoda, Zuji and Booking but nothing comes close to Agoda! Best in its class!

Date of experience: February 24, 2016
Singapore
1 review
0 helpful votes
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I got a very good from booking the hotel in Thailand from Agoda. I did a lot of research before I booked my trip by comparing with 4-5 websites and picked the best one and Agoda always my winner

Date of experience: February 24, 2016
Indonesia
1 review
0 helpful votes
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Good way to book a hotel
February 24, 2016

Agoda is an easy way to book a hotel. The payment options include paypal, which I find to be the safest form of payment. I don't like handing my bank card details out to people.
The descriptions of the hotels include most of the information that I look for, including price, room size, map of area, and reviews. In the print out receipt it includes the telphone number of the hotel, which can help to find the place.

Date of experience: February 23, 2016
Indonesia
2 reviews
0 helpful votes
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I have been using Agoda for my hotel bookings for years and until today I still believe it is the best.

Date of experience: February 23, 2016
Thailand
1 review
0 helpful votes
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Easy
February 24, 2016

I use Agoda whenever I need to book a hotel anywhere in the world. The site is so informative and booking straightforward and easy. Ihave never been let down.

Date of experience: February 23, 2016
California
1 review
0 helpful votes
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Because i never have any problem using this website to book my hotel room, i really revommanded this website for travellers

Date of experience: February 23, 2016
Australia
1 review
0 helpful votes
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Accommodation booked
February 24, 2016

I read trip advisor and actually spoke with the hotel direct. Agoda gave me a better deal and it is straight forward of what I have booked.

Date of experience: February 23, 2016
New Zealand
1 review
0 helpful votes
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Good experience
February 24, 2016

Online booking is easy and user friendly. My husband and I have stayed in this hotel for 2 months a year ago. Staff were friendly and helpful. Room was clean and tidy with a well equipped kitchen. It seems that the rooms have been refurbished and the restaurant is re-opened. I would recommend it to anyone particularly for those who have children or need a long stay. We look forward to an even more pleasant stay.

Date of experience: February 23, 2016
Tennessee
1 review
0 helpful votes
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Agoda makes it happen
February 24, 2016

Have used repeatedly for travel to SE Asia... without a glitch, without fail.

Date of experience: February 23, 2016
Australia
1 review
0 helpful votes
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Agoda Gives Back!
February 23, 2016

Have recommended Agoda several times. Agoda gives back in reduced rates PLUS redeemable rewards which reduce future bookings even further. Agoda gives realistic overview and photos of accommodation upon booking. I have booked with Agoda at least a dozen times and I have always known what to expect and never been disappointed. Thank You Agoda.

Date of experience: February 23, 2016
Canada
1 review
0 helpful votes
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Prices for my trip to Japan was really good, and more hotels were available than with other travel website.

Date of experience: February 23, 2016
Thailand
1 review
0 helpful votes
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Due to bank security I had to call the call centre team and they helped me secure the booking I made and then change my dates! The online system works efficiently and effectively. I can sleep sound tonight!

Date of experience: February 23, 2016
Nepal
2 reviews
0 helpful votes
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Terrible service
February 20, 2016

We booked hotel through it and went to the hotel stayed there after few days my friend stayed on same place we came to know each other but he only pays less then 1/3 of what we paid in online through agoda.

Date of experience: February 20, 2016
India
1 review
0 helpful votes
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Great variety of choices for stay and accommodation.

Date of experience: February 17, 2016
Australia
1 review
0 helpful votes
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Hotels booking
February 18, 2016

This web site is easy to use gives plenty of useful information when looking to book such as nearby and close to as well as reviews great

Date of experience: February 17, 2016