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Agoda Reviews Summary
Agoda has a rating of 2.3 stars from 4,435 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.
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For booking hotels Agoda offers the best choices. It is easier to scan through hotels on Agoda site.
Exceedingly fast and efficient booking service for top-notch destination at a much-reduced price - HIGHLY RECOMMENDED!
KAREN B, JOHANNESBURG, SOUTH AFRICA
The details are not clear with respect to check out time ie., whether it is 24 hrs from check in or some thing else
EXTREMELY USER FRIENDLY. LOVE HOW SIMPLE AND EASY IT IS TO BOOK A RESERVATION. NO ISSUES UPON ARRIVAL AT THE HOTEL. LOVE THE BREAKFAST PACKAGE. BEEN USING AGODA FOR YEARS AND VERY SATISFYING. ONE YOU CAN SURELY TRUST.
Erawan is amazing. Beautiful clean rooms just steps away from the perfect White Sand Beach. Huge breakfast buffet that changes daily... really tasty! Staff are always smiling and ready to help with anything. Henry and his team make a huge effort to make your vacation as best as possible. We will definitely be coming back to Erawan! We LOVED our stay here!
Agoda service has been great, However they need there online date amendment option to work properly.
Attempted to use many times un-successfuly
As a member of Agoda, just saved 6% on booking of The Southbridge Hotel in Singapore over best rate I could find elsewhere, and it only took a couple minutes. I always check the competition but invariably book with Agoda when traveling in Asia. First class operation.
Your service surpassed even the reception at the hotel - this is one of those time I rather deal with a phone gadget than come face to face trying to extend my stay for another day - no emotion involve and I could easily get this done in 2 minutes tops - GO for AGODA
Agoda facilitates booking at the most efficient time. For many years, Agoda has always been reliable and dependable
Only problem so many to choose from which is a great thing, so took a while to figure out which one wanted.
After many many hours of trawling sites - found a truly superb offer for my hotel choice with a total cost of less than any other site even after discounts were applied. Quick and painless!
When I was making the payments, the payment page will suddenly goes error
Agoda could make room bookings more pleasant by putting a description of all the bedroom photos shown. Sometimes, the standard room and deluxe look the same from the photos posted. In this way, we know exactly what we are getting. Also, very important is description of facility; I had an experience where the all hotel rooms do not have a small refrigerator; I would expect all 3-star hotels and above should have a small refrigerator. If there's no refrigerator in the room, it MUST be highlighted on the facility listing.
No doubt the best website and i will never ever use any other website. It has the best insider deals and discounts. I been a member for a while and i am very satisfied. Thank you Agoda
With Agoda.com 's easy cancellation and payment policies it becomes much easier to pre plan your vacation as you pay later and no cancellation charges are charged unto a particular date. Thanks to Agoda, booking is much user friendly.
Quick search, found a room, happy with price, important to have a restaurant on-site due to late arrival and early departure. Not needing it until end of April... will let you know what we think.
A simple to use hotel booking site who still appear to offer the best deals on cheap prices for luxury hotels
Agoda gives great hotel choices and updates you on discounts.
Cancellation process was easy, no hassle and really Free!
Booking with and using Agoda is so easy.
I have used this site many times and trust their filtering and appreciate their accommodation suggestions and options.
I will continue to book online with this process as I have yet to be disappointed with any of the businesses with whom I have booked or had any issues following my use of this website.
When you're on a good thing stick to it!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members