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AgodaReviews 4,435

2.3

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Agoda Reviews Summary

Agoda has a rating of 2.3 stars from 4,435 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.

service
788
value
751
shipping
340
returns
454
quality
649

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India
1 review
0 helpful votes
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SUPERB :)
March 11, 2016

Easy to book, cancel, pay later options without any hassle. Superb :)

Date of experience: March 10, 2016
Malaysia
1 review
0 helpful votes
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Have been using for years... Good best to get great deals. Fast and accurate, but the points expires very fast.

Date of experience: March 10, 2016
Australia
1 review
0 helpful votes
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Very easy booking
March 11, 2016

Booking was easy and quick and I would book this hotel again.

Date of experience: March 10, 2016
Singapore
1 review
0 helpful votes
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Quick and easy.
With offers for upgrade to better room too.

Date of experience: March 10, 2016
Florida
2 reviews
0 helpful votes
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Very Easy Very Fast
March 10, 2016

Have used Orbitz and Kayak was pleasantly surprised to find an easier site to navigate with deals that rival other major search engines. Plan to use them in the future!

Date of experience: March 10, 2016
TW
1 review
0 helpful votes
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I delight to recommend the friends to this web-side for hotel booking service in the near future. Easy and very effective

Date of experience: March 10, 2016
GB
1 review
0 helpful votes
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I keep browsing other website for my trips to Singapore and Malaysia, don't know why because I always go back to Agoda. They offer the best deal all across Asia, the website is clear, easy to use and you get all you need to know about the hotel.

Date of experience: March 10, 2016
Cambodia
1 review
0 helpful votes
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Amazing
March 10, 2016

From my cell phone I just walked through the simple process outlined and booked a luxury resort in Bali for less than half the price of the resort rate! Love this site!

Date of experience: March 10, 2016
Indonesia
1 review
0 helpful votes
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Never been easier
March 10, 2016

My reservation is always very smooth. Thanks Agoda!

Date of experience: March 10, 2016
BN
1 review
0 helpful votes
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Value for money, best place for foods and safe parking allocation

Date of experience: March 10, 2016
Singapore
1 review
0 helpful votes
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Friendly & helpful Customer Service -Call them to infm that i hv accidently booked hotel without sign-in to my Agoda member & the staff hv suggest that they will cancel my booking without any additional cost.

Date of experience: March 10, 2016
Philippines
1 review
0 helpful votes
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Excellent Service
March 10, 2016

I like Agoda and recommends them to my family and friends for our / their accommodation needs because we get the best deals online. It's also very efficient, convenient and easy. One thing I like about them is the flexibility. You can always pay at a later time and will not cancel your bookings unlike other websites.

Date of experience: March 10, 2016
India
1 review
0 helpful votes
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Agoda reward points program is quite nice and my husband loves its interface because it is easy and clear. He suggests everybody to book hotels through it.

Date of experience: March 10, 2016
France
1 review
0 helpful votes
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Easy and clear.
March 10, 2016

When i travelling around Asia, i always use Agoda website. It's clear and easy to used.

Date of experience: March 10, 2016
Australia
1 review
0 helpful votes
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Agoda is easy to use, the search criteria is great and the booking process was simple, with great benefits such as free cancellation and date changes at no cost.

Date of experience: March 9, 2016
Australia
1 review
0 helpful votes
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Easy
March 10, 2016

Simple to use. Quick and effective. Able to pay with Amex which can sometimes be a problem. Excellent choice of hotels and prices seem fair.

Date of experience: March 9, 2016
Singapore
1 review
0 helpful votes
Follow Kairin S.
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It is hassle free to make the booking. If only the login to access my member profile is easier and more straightforward.

Date of experience: March 9, 2016
Oregon
1 review
0 helpful votes
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Very helpful and user friendly website for booking Asian properties. Efficient and safe handling of credit card charges too.

Date of experience: March 9, 2016
Malaysia
3 reviews
0 helpful votes
Follow Fintan O.
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I have found that the website is very easy to use, it's customer-friendly. Book hotels take such a short time especially when I log in to my account and all my details are filled in immediately.
Thank you.

Date of experience: March 9, 2016
California
2 reviews
0 helpful votes
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Highly recommended!
March 9, 2016

Booking with agoda is fast, easy, and reliable. It's as easy as 1-2-3.

Date of experience: March 9, 2016