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Adore Me

Overview

Adore Me has a rating of 3.6 stars from 13,194 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Adore Me most frequently mention great quality, fast delivery and timely manner. Adore Me ranks 1st among Lingerie sites.

service
909
value
726
shipping
741
returns
398
quality
1,726
This company responds to reviews on average within 2 days
+164
How would you rate Adore Me?
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Tennessee
1 review
0 helpful votes
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Always great
January 6, 2025

Adore me communicates well, sends on time, and product never disappoints.

Date of experience: December 27, 2024
California
1 review
0 helpful votes
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Awful awful company. Signed me up without my clear approval for a 'VIP Membership' that was not reflected anywhere in my order confirmation, and started charging my credit card $40 a month without my knowledge. Products are cheap quality. Customer service was able
To resolve and refund me, but it's very clearly designed to get you to get stuck paying far more than you thought.

Date of experience: October 16, 2024
Desta W. Adore Me Rep
7 months ago

Hi Grace,

Thank you for your review, we are very sorry to hear this!

It seems like you may have selected the VIP membership option when placing your order.

We do describe this program during checkout, with email correspondence after your first purchase and at the beginning of each month. This ensures you have all the necessary information to fully understand the VIP program. You have no obligation to buy or be charged every month. All you need to do is visit your showroom before the fifth and either
Shop or skip.

You can also select the Non-Member way to shop in the cart. A commitment-free shopping option with great deals & offers just for you!

Rest assured that we are following the feedback that we are receiving and we do intend to act on it as soon as possible.

Therefore, your review has been forwarded to the relevant teams to be reviewed and taken into consideration.

We'll do our best to continuously improve the services and the products that we currently offer to accommodate our customers' needs and wants.

If there is anything that we can assist you with at this time, please email us. Our customer service is available to help you with any issues you may have.

Kind regards,

Adore Me
help@adoreme.com

Ohio
1 review
0 helpful votes
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They were having a buy one get one sale. So I spent around $200 (saving a bunch of money). This order included lingerie and also some active gear which was a black jumper, black cargo leggings, and black biker shorties. I was sent grey leggings and shorties. I was also sent 2 bralettes instead of the panties going with it -_- and it was a set. I have never had that much trouble with Adore Me.

Date of experience: November 2, 2024
Desta W. Adore Me Rep
6 months ago

Hi Holly,

Thank you for your review! We're so sorry to hear that!

We would be glad to look into your case specifically and assist you properly, therefore, we kindly ask you to contact us via email, or phone in order for us to be able to investigate and find the most suitable solution in this matter.

We apologize for not being able to assist you immediately.

If there is anything else that we can assist you with at this time, please let us know. Our customer service is available to assist you with any issues you may have.

Best regards,

Adore Me
help@adoreme.com

New York
1 review
0 helpful votes
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Satisfied overall
January 17, 2025

Adoreme has been a breeze to shop with. The sizing charts are accurate and easy to read. Shipping is fairly quick and items well packaged. The quality of the underwear is fantastic. Definitely my preferred place to shop for lingerie.

Date of experience: January 6, 2025
Florida
1 review
0 helpful votes
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Super cute pieces
November 15, 2024

Overall experience was nice. Being able to pick and choose your pieces. However most sizes for plus size were out of stock and limited choices were available.

Date of experience: November 5, 2024
New Jersey
2 reviews
0 helpful votes
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Nothing in my size
January 5, 2025

Only 2 or 3 choices in my size, month after month, I am a 36G

Date of experience: December 26, 2024
Maine
1 review
0 helpful votes
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Comfortable and affortable
January 5, 2025

Comfortable bras and undies at an affordable price that is a true to size!

Date of experience: December 26, 2024
Connecticut
1 review
0 helpful votes
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Poor, inconsistent fit
December 10, 2024

I like the styles of the products but often find the same size to not be consistent in fit. Very frustrating

Date of experience: November 30, 2024
Desta W. Adore Me Rep
5 months ago

Hi Irina,

Thank you so much for taking the time to review us.

We apologize for any inconvenience the sizing of our products may have caused and we appreciate that you took the time to let us know about this situation.

I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com (https://www.adoreme.com/)

Please let us know if there is anything further we may do to help. We are more than happy to provide you with any information you might need.

Best regards,

Adore Me
help@adoreme.com

Virginia
1 review
0 helpful votes
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Speedy, great service
January 5, 2025

Delivery was 5 days after I ordered, everything fit. Very satisfied

Date of experience: December 26, 2024
Maryland
1 review
0 helpful votes
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Affordable and quality!
January 12, 2025

I had so much fun going through r all the unique designs and patterns of all their products. I was highly satisfied with the speed at which they were delivered and everything is so affordable and sexy!

Date of experience: January 2, 2025
Oklahoma
1 review
0 helpful votes
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Customer Service
December 24, 2024

I called about an issue with double accounts and the lady that worked with me was super helpful!

Date of experience: December 14, 2024
Idaho
1 review
0 helpful votes
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Great fit
January 4, 2025

These were great! Had a great experience with this company.

Date of experience: December 25, 2024
Washington
1 review
0 helpful votes
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Alex B is a rockstar!
November 18, 2024

Alex issued a super fast fix that made my exchange work smoothly & with virtually no effort on my end! Alex is an asset to the AdoreMe brand & provided exemplary customer care.

Date of experience: November 8, 2024
Idaho
1 review
0 helpful votes
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Festive
January 4, 2025

They fit great and are comfortable. Great for leggings.

Date of experience: December 25, 2024
Washington
1 review
0 helpful votes
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Beautiful Nighty
January 4, 2025

Fits well and is gorgeous. Would recommend to others

Date of experience: December 25, 2024
Florida
1 review
0 helpful votes
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Great products, delivery always delayed
January 4, 2025

Products were great. Delivery is always delayed for some reason.

Date of experience: December 25, 2024
Virginia
1 review
0 helpful votes
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Customer service suck
February 4, 2025

Placed a large order, got an email the next day that it was cancelled. I called to ask why it was cancelled (it had some gifts in it) and the woman (named Alex) said that she was surprised the system let me order that much because it can only process 10 items at a time. She said I would need to go in and reorder each item in two different purchases. I asked if I could at least get expedited shipping for the Christmas gifts and she rudely refused.
I called again and spoke with a guy, I explained the situation and said I'd like to cancel my membership because that experience sucked, he said he would have a supervisor call me. I never got a return call.
I ended up ordering gifts from another business and spent the money I had, making sure I didn't have more than 10 items in an order. I canceled my membership after that.

Date of experience: January 1, 2025
Pennsylvania
1 review
0 helpful votes
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I love all the things I order thru adore me
December 11, 2024

You make ordering very easy, my order always comes quickly, and im always satisfied with the quality and fit!

Date of experience: December 1, 2024
Tennessee
1 review
0 helpful votes
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Present for my wife!
February 8, 2025

I ordered my wife some g-strings and a subscription. We were extremely happy with the fit and quality of all. We can't wait to test out some more products

Date of experience: January 16, 2025
Utah
1 review
0 helpful votes
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Favorite panties
January 2, 2025

I love the day of the week and zodiac panties. I have ordered from Adore Me for years.

Date of experience: December 23, 2024