Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
Not as comfortable as my last set, but beautiful none the less. My husband loved it!
It was easy to get, in a large enough size and the bra has quickly become one of my new favorites.
So far my underwear and robe had been top notch. Fast delivery, lovely quality.
Easy to order, packaged nicely, arrived quickly!
Love the set I bought, makes me feel pretty :)
I love my lingerie... the color is beautiful and great quality. Will order again soon!
I was skeptical about buying a bra online but I thought for 25 dollars including shipping, I couldn't go wrong. I loved how the bras & panties were PR sented. Was like getting a pretty present. I usually have a hard time with wires sticking me in the armpits or the sides digging into me, but I wore this bra all day without a single problem. I'm impressed!
Hello Lily,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
help@adoreme.com
This is my first experience with AdoreMe, and while I was initially so excited to have found this new lingerie service, I can now say that I'm anything but and am incredibly disappointed by how my case has been handled.
I ordered my first three sets on September 7th, and while I understand that it was during the Labor Day Weekend (the actual Monday holiday), what isn't understandable is that it is now September 15th, and I have yet to receive my purchases. When placing my order, I was told that my sets would arrive on the 16th at the latest, and now, upon attempting to track the very unhelpful provided tracking information, it says that my sets will arrive on the 19th, almost two weeks after having placed my order.
I find it unprofessional that AdoreMe would have claimed to have my products ready by a certain date, only to later find out how wildly unreliable and untrue that was. While I understand that the processing may take time, it seems outrageous that it has been over a week, and my purchases only just shipped. I placed my orders well in advance -- or so I thought -- of a rare visit from my long-distance boyfriend, and was hoping to be able to have my sets in time for this visit. It's apparent that my sets will not be in on time, and I'm incredibly disappointed and upset about it. I feel as though I have wasted my money, and I don't even have my purchases yet. I understand that processing and shipping take time, but given the fact that AdoreMe so frequently highlighted the alleged 3-5 days of shipping speed, it feels as though the company is merely lying about this in order to generate more traffic to their site, and revenue for their company.
I'm incredibly frustrated by my first experience, as I was genuinely excited to have found a new lingerie company outside of the scope of Victoria's Secret, and was considering ordering another set in the next few weeks. Now, however, I think I will take my business back to Victoria's Secret -- and advise others to do so as well.
Hi Maggie,
Thank you for your review.
Indeed, orders are usually processed by our warehouse in 1-2 business days and they do take 3-5 days to reach the customers.
However, as you mentioned, we experienced an increase of orders due to the Labor Day sale and this has caused a delay in processing.
We deeply apologize for any inconvenience this has caused you, as we know that lingerie orders can be time sensitive.
We assure you that we are working on preventing this kind of issues from occurring in the future.
Let us know if there is anything else we can do for you.
Best,
Adore Me
help@adoreme.com
I had purchased a lingerie set from Victoria's Secret but had to return it because the fit was all off, yet it was my size. I purchased an identical looking set from Adore Me and found the material to be so much nicer, the fit was great, and it was simply just put together so much better. The waist line had a nice flat hem instead of a sloppy scrunchy string like the VS one had. Even the lace appeared to be sewn on more neatly. Overall AdoreMe's was way nicer. As well as lower in price!
Hi Jennifer,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com
My husband picked this Sexy but very comfortable sleepwear outfit PEYTON for me and we loved it. I love how the top gives support and doesn't flatten the boobies. Beautifully created for a curvy woman like me and the material is sooooooo stretchy I slept like a baby.
Loved it XOXO
I've bought 2 sets they fit perfect, the bra is so comfortable I fell asleep in it.
Hi Melissa,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com
I absolutely love my new bar and pantie set. They have such a cute pattern and it gives the support I need for my larger bust. I want to buy hundreds more!
Love how great they feel. And they are pretty as heck!
Ordering/signing up was very easy, the bra and panty are really pretty and VERY comfortable. I am a nursing mom so the bra is not only pretty, but very comfortable and accessible for my baby needs.
I placed my order online, my size was instock, the delivery was on time, my garments were beautiful and they fit perfect!
Can't wait to place another order..
Better than Victoria's Secret! I could never find the right size with them. This is great!
Very pretty, fits great and comfortable! Glad I found Adore Me!
Absolutly Love AdoreMe! Their bras and undies are so cute and comfortable and come in so many sizes!
The lingerie I have ordered, received and worn is a perfect way to start my day and feel great. The fit of each piece is amazing and makes me feel happy!(not to mention sexy) each time I wear it!
Hi Josephine,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
help@adoreme.com
Love all the sets I have received. Can't wait to order more.
Hi Candace,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
help@adoreme.com
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Rochelle,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie
Collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com