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Adore MeReviews 13,301

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

value
727
shipping
742
quality
1,765
This company responds to reviews on average within 6 days
California
1 review
0 helpful votes
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Beautiful set!
September 18, 2015

Not as comfortable as my last set, but beautiful none the less. My husband loved it!

Date of experience: September 15, 2015
Virginia
1 review
0 helpful votes
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Easy and excellent product
September 18, 2015

It was easy to get, in a large enough size and the bra has quickly become one of my new favorites.

Date of experience: September 15, 2015
Georgia
1 review
0 helpful votes
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So far so good
September 18, 2015

So far my underwear and robe had been top notch. Fast delivery, lovely quality.

Date of experience: September 15, 2015
New Jersey
1 review
0 helpful votes
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Will purchase again!
September 18, 2015

Easy to order, packaged nicely, arrived quickly!
Love the set I bought, makes me feel pretty :)

Date of experience: September 15, 2015
Adore M. Adore Me Rep
over a year old

Hi Rochelle,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie
Collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

Illinois
1 review
0 helpful votes
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Feeling Sexy
September 18, 2015

I love my lingerie... the color is beautiful and great quality. Will order again soon!

Date of experience: September 15, 2015
Utah
1 review
0 helpful votes
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Like getting a present in the mail!
September 18, 2015

I was skeptical about buying a bra online but I thought for 25 dollars including shipping, I couldn't go wrong. I loved how the bras & panties were PR sented. Was like getting a pretty present. I usually have a hard time with wires sticking me in the armpits or the sides digging into me, but I wore this bra all day without a single problem. I'm impressed!

Date of experience: September 15, 2015
Adore M. Adore Me Rep
over a year old

Hello Lily,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
help@adoreme.com

Alaska
1 review
0 helpful votes
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:)
September 18, 2015

:)

Date of experience: September 15, 2015
North Carolina
1 review
0 helpful votes
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Totally disenchanted.
September 18, 2015

This is my first experience with AdoreMe, and while I was initially so excited to have found this new lingerie service, I can now say that I'm anything but and am incredibly disappointed by how my case has been handled.

I ordered my first three sets on September 7th, and while I understand that it was during the Labor Day Weekend (the actual Monday holiday), what isn't understandable is that it is now September 15th, and I have yet to receive my purchases. When placing my order, I was told that my sets would arrive on the 16th at the latest, and now, upon attempting to track the very unhelpful provided tracking information, it says that my sets will arrive on the 19th, almost two weeks after having placed my order.

I find it unprofessional that AdoreMe would have claimed to have my products ready by a certain date, only to later find out how wildly unreliable and untrue that was. While I understand that the processing may take time, it seems outrageous that it has been over a week, and my purchases only just shipped. I placed my orders well in advance -- or so I thought -- of a rare visit from my long-distance boyfriend, and was hoping to be able to have my sets in time for this visit. It's apparent that my sets will not be in on time, and I'm incredibly disappointed and upset about it. I feel as though I have wasted my money, and I don't even have my purchases yet. I understand that processing and shipping take time, but given the fact that AdoreMe so frequently highlighted the alleged 3-5 days of shipping speed, it feels as though the company is merely lying about this in order to generate more traffic to their site, and revenue for their company.

I'm incredibly frustrated by my first experience, as I was genuinely excited to have found a new lingerie company outside of the scope of Victoria's Secret, and was considering ordering another set in the next few weeks. Now, however, I think I will take my business back to Victoria's Secret -- and advise others to do so as well.

Date of experience: September 15, 2015
Adore M. Adore Me Rep
over a year old

Hi Maggie,

Thank you for your review.

Indeed, orders are usually processed by our warehouse in 1-2 business days and they do take 3-5 days to reach the customers.

However, as you mentioned, we experienced an increase of orders due to the Labor Day sale and this has caused a delay in processing.

We deeply apologize for any inconvenience this has caused you, as we know that lingerie orders can be time sensitive.

We assure you that we are working on preventing this kind of issues from occurring in the future.

Let us know if there is anything else we can do for you.

Best,
Adore Me
help@adoreme.com

Arizona
1 review
0 helpful votes
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Better than Victoria's Secret
September 18, 2015

I had purchased a lingerie set from Victoria's Secret but had to return it because the fit was all off, yet it was my size. I purchased an identical looking set from Adore Me and found the material to be so much nicer, the fit was great, and it was simply just put together so much better. The waist line had a nice flat hem instead of a sloppy scrunchy string like the VS one had. Even the lace appeared to be sewn on more neatly. Overall AdoreMe's was way nicer. As well as lower in price!

Date of experience: September 14, 2015
Adore M. Adore Me Rep
over a year old

Hi Jennifer,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

New York
1 review
0 helpful votes
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Sexy Comfy :)
September 18, 2015

My husband picked this Sexy but very comfortable sleepwear outfit PEYTON for me and we loved it. I love how the top gives support and doesn't flatten the boobies. Beautifully created for a curvy woman like me and the material is sooooooo stretchy I slept like a baby.
Loved it XOXO

Date of experience: September 14, 2015
Arizona
1 review
0 helpful votes
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I've bought 2 sets they fit perfect, the bra is so comfortable I fell asleep in it.

Date of experience: September 14, 2015
Adore M. Adore Me Rep
over a year old

Hi Melissa,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

California
1 review
0 helpful votes
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Cute and comfortable
September 18, 2015

I absolutely love my new bar and pantie set. They have such a cute pattern and it gives the support I need for my larger bust. I want to buy hundreds more!

Date of experience: September 14, 2015
Utah
1 review
0 helpful votes
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Beautiful and Comfy
September 18, 2015

Love how great they feel. And they are pretty as heck!

Date of experience: September 14, 2015
California
1 review
0 helpful votes
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So soft and comfortable
September 17, 2015

Ordering/signing up was very easy, the bra and panty are really pretty and VERY comfortable. I am a nursing mom so the bra is not only pretty, but very comfortable and accessible for my baby needs.

Date of experience: September 14, 2015
Texas
4 reviews
0 helpful votes
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L. A. CHIC
September 17, 2015

I placed my order online, my size was instock, the delivery was on time, my garments were beautiful and they fit perfect!
Can't wait to place another order..

Date of experience: September 14, 2015
Massachusetts
1 review
0 helpful votes
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Perfect fit
September 17, 2015

Better than Victoria's Secret! I could never find the right size with them. This is great!

Date of experience: September 13, 2015
New Jersey
1 review
0 helpful votes
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Thanks Adore Me!
September 16, 2015

Very pretty, fits great and comfortable! Glad I found Adore Me!

Date of experience: September 13, 2015
Kentucky
2 reviews
0 helpful votes
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Amazing!
September 16, 2015

Absolutly Love AdoreMe! Their bras and undies are so cute and comfortable and come in so many sizes!

Date of experience: September 12, 2015
Oregon
1 review
1 helpful vote
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Perfect guilty pleasure
September 15, 2015

The lingerie I have ordered, received and worn is a perfect way to start my day and feel great. The fit of each piece is amazing and makes me feel happy!(not to mention sexy) each time I wear it!

Date of experience: September 12, 2015
Adore M. Adore Me Rep
over a year old

Hi Josephine,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
help@adoreme.com

Tennessee
1 review
0 helpful votes
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Love it!
September 14, 2015

Love all the sets I have received. Can't wait to order more.

Date of experience: September 11, 2015
Adore M. Adore Me Rep
over a year old

Hi Candace,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
help@adoreme.com