Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
Easy process to purchase! Very beautiful merchandise and comfortable to wear all day.
Was very easy to work the website. Items were very pretty.
One thing I think needs work is most items I liked we're sold out.
I love buying lingerie sets at adoreme.com. It's easy and you know exactly what your getting. The sales and discount cards they put in with your orders helps get even more deals! Love it!
Hi Rachel,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
help@adoreme.com
They'll over charge you and when you cancel continue to charge your credit card but stop sending you emails. I returned a bra in the same condition they sent it in for an exchange in size and was charged an extra $60 because they said it wasn't in a resell condition. Complete bull. I'd purchased the set under a promo and was charge the full amount on top of the exchange. Charged nearly $100 for something that was suppose to only be 19.95. DO NOT ORDER from this site. It's a rip off. And the quality isn't great.
Hello Devon,
Thank you for your review.
We are terribly sorry to hear you had an unpleasant experience.
We would like you to know that after you unsubscribe from the membership (from our online helpdesk, here: http;//adoreme. Com/helpdesk), there will be no further charges to your credit card.
In regards to your returned order, we deeply apologize for the inconvenience. We have refunded the amount that you have been charged and it will be available in your account in 1-3 business days.
Let us know if there is anything else we can do for you.
Best,
Adore Me
help@adoreme.com
Tbh, i just kept seeing the commercials & then realised how i`ve never bought a bra for that cheap before, let alone matching underwear. So i was like screw it, why not. Really really good deal for quality underwear & bra, basically like VS quality at least as it stands now. Hopefully it lasts & my review is all good definitely recommend
Hi Sophie,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com
I received my set which 8s not worth more then $25 material feels cheap and my 36DDD is not true to size even a little bit it looks like a 36B what a disappointment.
Hello Rhonda,
Thanks for the review, we’re sorry to hear that!
Shopping for intimates online can be tricky, and you should only wear lingerie you really love. We get it!
Would you like to exchange this set? Here is more information about exchanges and returns: http://www.adoreme.com/free-shipping. We will forward your feedback to our production team and designer so they can look into this matter.
Let us know if you have any questions! We’re always here to help.
XO,
Adore Me
help@adoreme.com
I like the color and the material is nice too. I will be shopping with you again, you make looking sexy affordable.
I used the size calculator to find my size and it fit perfectly. I loved everything I purchased. The materials are so soft and comfortable. I plan to purchase more soon!
I ordered the bra and pantie set for my best half and she loved it.
I was expecting a somewhat average quality for the price but I was very happy with the shipping speed and quality of the items I ordered
Hello,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
help@adoreme.com
Usually I have to try bras on to make sure they fit well. I recently was fitted properly for a bra and the bras here are definitely true to size! This was my first order and o totally am addicted! Thanks Adore Me, I'm hooked!
Hi Meredith,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com
I looooove this set! It is so comfortable, and the red makes me feel super sexy. My boyfriend loves it too!
I have nothing but good things to say about Adore Me! Gorgeous bra's, panties, and lingerie. Simple website, great app! Free shipping! My only complaint is sometimes I don't make it home before my husband and he see's the tell tale black box/bag, and my surprise is no longer a surprise. ( not that he would ever complain!)
Eight years ago I had my first baby and after having her I was having problems trying to find my size in bras. Now after years of trying to find the perfect fit in a bra, I have found it. The bras that I ordered came on time and fit perfectly.
Hi Heather,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
help@adoreme.com
So easy to order - I love the VIP program, because of the personalized suggestions. I can buy one month or stock up the $$ for another month. It's great!
Hi Maggie,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
help@adoreme.com
I was very secptable ordering underwater on line but was pleasantly please on how fast I got my oder and how well everything fit. Will oder again for sure in the future
This outfit fits perfectly and is nice to wear around the house and yet feel dressed. Love it.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Jennifer,
Thank you for your review, we are glad to hear you enjoyed your experience.
That being said, please note that we restock our most popular products around the middle of the month and we also bring in a new collection at the beginning of each month.
Please let us know if there is anything we can help you with.
Best,
Adore Me
help@adoreme.com