Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
I wasn't sure that I ordered it in time, but delivery was fast and the fit was awesome! I love the fabric and it just made me feel sinful.
When I first purchased my first item on their site, I did not know they are a subscription based business. They do not mention anywhere that you will be charged monthly. It is 9 months later and today I found out that I have paid them over $350 and I have bought nothing from them. I contacted them and they send me an auto-message saying that I should have opted out every month. How could I have opted out when I did not know I was being charged. I will take this to my lawyer and file a customer complaint with the district attorney. They do the same thing as JustFab and they will pay the price just like JustFab. STAY AWAY!
Hello Anita,
We are sorry to hear you had an unpleasant experience.
Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.
If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime. We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com.
In order to be eligible for a refund of store credit beyond 30 days, please send an email to our claims department at claims@adoreme.com explaining the case and why you were not able to request a refund within our 30 day limit.
Best,
Adore Me.
help@adoreme.com
Delivery was on time and the garments fit perfectly and look fantastic. Good quality as well. Bye bye Victoria's Secret.
Hi Jessica,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com
Love everything from Adore Me! Such a beautiful set.
Fit great on top but a bit small to size for the skirt. Ordered a small. Still love it!
I got this in the mail the other day and am totally impressed with the quality. It looks even more beautiful in person. I can't wait to purchase more! I got the blue and it looks so vibrant! In love!
Hi Winnie,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com
I absolutey love the lingerie I received from adore me. Fit true to size and looked great. Great quality, especially for the price!
Loved this set, the bra was a little loose around but I kept it because it was so pretty. The next one I ordered a size smaller and it is perfect. Love these sets.
Hi Wilow,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
help@adoreme.com
This was my first buy from Adore Me. I got this set because it's the one that caught my boyfriend's eye. I have never bought an unlined bra before, but I'm so glad he pushed for it. This set is so incredibly comfortable and sexy.
Loved the quality and color choices. And the conveince of shopping at home. The free shipping is the best.
Hi Heather,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
help@adoreme.com
So glad that I ordered all the sets for my wife, she is absolutely beautiful in them!
I ordered the wilma green lingerie set, and it was so cute! I discovered after the fact that the bra was unlined, but was pleasantly surprised at how flattering it was. Extremely comfortable, felt so sexy. I ordered a band size down from my normal size and it worked out well. Not sure if that was just me, or the way the bra fits. Either way, really happy with it :)
Hi Madison,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com
As a loyal customer of a large well-known retailer, I initially bought my first set solely due to the discount. It's easy to find pretty lingerie, but not easy to find pretty, sexy, lingerie that is comfortable and supports the girls. I'm slowly replacing all my name brand bras and panties with AdoreMe sets. Super comfortable, completely supportive, and very sexy. I ordered the same size I would wear in said retail store, and everything fits perfectly! I'm a happy, loyal customers of AdoreMe now.
Hi Susan,
We’re always glad to hear from shoppers—thanks for the review!
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
help@adoreme.com
Love the look and feel on my body, not to mention how sexy I feel in it.
Hi Nikole,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com
I have been big busted my whole life. I'm 44 and for the first time I have an awesome pretty bra that fits amazing
Hi Tracy,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Brooke,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
help@adoreme.com