Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry. Our Story: https://www.adoreme.com/our-story How The Membership Works: http://www.adoreme.com/how_it_works Questions, comments? We want to hear from you! Live chat on site 1-800-433-2367 (8:30-8:30 M-S EST) help@adoreme.com www.adoreme.com
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
The ease of ordering the selections are beautiful I will always shop them first for gorgeous lingerie sets!
I am so happy I decided to sign up for AdoreMe! I received my first lingerie set at the beginning of the month and it fits perfectly and feels amazing! I just followed the measurement steps on the website for the bra and it is perfect! I am so excited for the next month!
As someone who has spent countless hours crying over bras in the dressing rooms of major retailers this site is a dream come true! Finally bras that are sexy, supportive, and in a plethora of different sizes. Not only can I find something feminine, young, and sexy, but the quality is top notch. You've got a life long customer!
Prices are good, and I actually have fun colors in my size (DD)! Thank you!
The Santana Contour DD+ is the perfect set! You can wear it to work and have all the comfort and support you need or you can wear it out on the town and feel just as sexy! The fit is incredible, the color is awesome, all in all It's truly the perfect set!
The lingerie is beautiful, sexy, and fits well. I love all my sets! Shipping is fast. I am completely happy with my experience with adore me.
Love everything I order. The fit was amazing and the quality is everything!
Every bra and panty set I have purchased from Adore Me has been gorgeous, sexy and still comfortable. The prices are reasonable and they arrive quickly. I'm a VIP member and I love the options of skipping a month, purchasing a set or requesting a refund. I will definitely recommend Adore Me to all my friends!
Getting goodies in the mail keeps the spice alive. Thank you Adore Me!
Love the quality of the set I purchased! Shipping was quick and you can beat the prices.
I loved all your variety of bras and panties, especially the plus sizes and bigger bras. Your prices are very reasonable. Bras and panties in my size are usually very expensive, if available at all. My only complaint is, the site is a little user unfriendly. When you add to your "bag", you don't go back where you were and must scroll through many previously viewed pages to get back to where you stopped to move forward. This is quite frustrating if you have to go back many times and I eventually gave up many times then and now.
Buyer Beware!
Adoreme.com advertises "buy your lingerie online; don't worry about getting the size right, we offer UNLIMITED EXCHANGES!"
NOT TRUE
Despite advertising "unlimited" on the main page of their site, in their TV commercials & even during their on hold music, their sneaky Terms & Conditions state max of 3 exchanges per order.
So now I'm stuck with a $50USD ($68CAD) bra & panty set that still doesn't fit.
And consumer Beware of signing up for their VIP program, as this gives them the right to charge your Visa whenever they feel like it. Still trying to get an answer from them (14 days, 3 emails & 2 phone calls later) as to why they randomly charged me, When I had already skipped the month
I've recommended this site to a number of family members and friends. The products are both pretty, functional and high quality. As a plus size woman I can attest to the great fit. Thanks Adore Me for helping me feel beautiful!
Hi Dana,
Thanks for the review!
Did you know you could earn store credit by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.
Let us know if you have any questions! We’re always here to help.
XO,
Adore Me
help@adoreme.com
They refuse to refund the money after you call twice and tell them you did not recieve the item. The tracking number does not show the item being shipped to the person's desitnation after reaching Canada. IT just says it arrived to Canada and provide nothing after that.
Adore me employee's tell you to conduct your own investgation and show them proof that you did not recieve the item.
This happened to me twice. First time i tought it was a fluke because i recieved my very first purchase. But than it happened again!
The employees are not helpful and they refuse to let you talk to a manager. They also hang up on you.
VERY upset.
Hi Novera,
Thank you for your review. We are terribly sorry to hear that you had a rough experience with our customer service team. We hold them to extremely high standards of performance and take complaints seriously. Being rude or unhelpful to a customer is entirely unacceptable, and we intend to investigate this case rigorously.
That being said, we would be happy to replace this order for you again. Please contact us at help@adoreme.com and we will assist you.
Best,
Adore Me
help@adoreme.com
I ordered the Serena and it fit wonderful I were it all the time
She loves the feel of them and they are super soft.
Have bought multiple things and love all of them! Can't wait to buy more!
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Patricia,
Thank you for your review. We are sorry to ear you did not have a smooth experience. We will forward your feedback to our developers so that they can look into it.
Best,
Adore Me
help@adoreme.com