Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
Love my lingerie order! My new husband enjoyed it too :) The sales on Adore Me products are great! Keep an eye out!
Much better quality than I ever expected. Fit was perfect.
This site is wonderful and the products are above and beyond what I expected!
Item runs big, but its so soft. I like the feel and the look.
Yes, they have a very nice items at reasonable prices, but for me, that's where it ends. I don't want to be bothered to login every month and decline to not have order automatically shipped to me (non-refundable, you would receive an account credit only if you returned it). I have found their sizing to very off compared and items to be of poor quality - but you do get what you pay for. The selection seems like very few different styles but in a wide variety of colours. I wanted to cancel my so-called VIP membership. To do that, I had to email customer service and wait for a reply. They sent me a link where I answer a 5 question true/false quiz to make sure I fully "understand the benefits of the membership". Then you are again repeatedly asked (about 5 more times) "are you sure you wish to cancel your membership" while they keep reminding you about other monthly pay as you go options. I finally made it through that and got it cancelled. Just a needless headache.
Being a 32DDD, I'm usually worried about lace bras not being supportive enough or being uncomfortable, but mine was perfect. Soft, supportive, and the boyfriend loved it
I enjoyed everything from browsing the selections to sending the package and recieving the delightfully surprised response from my wife.
I can't believe how good my girls look in this bra! And the size chart they have is spot on. I can not believe I having been buying the worng size for so long. I love love love this and the panties are so comfy. My hubby loves it too. Thanks!
It was very pleasant with a sexy variety of choices
They have been great. Super easy to exchange when something doesn't fit!
My wife loved it. I will continue to shop wit Adore
I love the pj's I purchased over the holidays. My husband absolutely loved them as well. I have ordered more in different colors. I also ordered a set for my daughter who lives in N Palm Bch, Fla and she has fell in love with them also. They are the softest material I have ever worn. I would love to have more like these in different colors. Thanks Mrs Reed, North Carolina
I love this set. It's absolutely beautiful and makes me feel beautiful. My husband loves the set as well, of course. I highly recommend this one!
She loves the comfort of the materials. And she looks very sexy in it.
I love it! It's comfortable and sexy at the same time.
My order was timely, beautiful, beautifully packed, and fits perfectly. I feel so sexy and I love it!
I needed a mystery to the last layer of clothing my wardrobe would reveal this winter. It is easy to overlook the last piece of clothing that comes off in December, so I was pleasantly pleased to have a box of silk and laces for winter and because my store credit had built. It was wonderful to have a present of my own while my wallet was giving attention to everyone else for Christmas.
I brought the Azura Contour in blue I love this piece it is true to size it feels good on and when I walked into the room all eyes was on me. Thank you adore me
I had to exchange do to wrong bra size. SUPER easy process! I received my exchanged set within 5 days, which is quicker than I expected since it was New Year's week :).
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Elizabeth,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com