Everything about this site is amazing. Wife loves every piece I bought her. She loves the sets so much I decided to purchase one every two weeks. It's now our special little thing that keeps things exciting, she looks forward to seeing which one she is getting next and I look forward to seeing her in it. Win for the both of us! Great job adoreme ;)

I ordered my first order of $60 and was expecting it for my anniversary with my fiancé. The lost the package, I had to personally call the UPS and USPS in other to track it. They gave a USPS tracking number while using the UPS services so I wasn't able to track it and neither companies know where it is. They told me the provider has to call mail innovations to ask where it is and the AdoreME representative told me that since they have showed that they shipped it out of their warehouse that its not their problem until the 15th! (which is way past the 3-5 delivery day window if I may say). So now Even though both USPS and UPS have told me the package is not in their possession and is lost I have to wait till next week, and call again, for AdoreMe to even consider do anything. I'm canceling my membership just as soon as I've either been refunded or it gets here. Terrible first experience.

Fast Shipping, easy to use, Great product! Have placed 3 orders and not an issue with one. Just hope the bra cup size will go up to 42 J

This site has been charging me for months. I've sent several emails trying to cancel my membership and have gotten no replies. They also put on their site, if you do not skip the month or make any purchases, you will receive store credit. I have not received any store credit or even any email reminders to skip the month or shop. I made one purchase and the bathing suit fell apart almost immediately.

AdoreMe has insane fraud prevention not based in reality. Despite a super high credit score, great income and shipping to the residence on file on my credit reports and credit card, they have rejected 3 of 4 orders. I really want to stay a customer - they have cute clothing which is high quality. But it is hard to stay a customer of a company that refuses to sell to you. To be clear, it is AdoreMe that is rejecting the orders NOT my credit card. When they reject an order you could an email 3 days later that says your order was not processed - with no explanation. If you call customer service you get the most unhelpful, rude reps ever. They refuse to give you a supervisor and claim there is nothing that can be done to make it so orders are actually honored. Wierd strategy - refusing to sell to your customers.

I wanted to order a set that was advertised for a March special at $19.95. I quickly learned after calling customer service that I was not able to use my gift card code along with a promo code. I don't know of any other website that has this kind of restrictions. A gift card is suppose to be a form of payment, not a promo code. I then dismissed that fact and went on to place the order (which the customer service rep had to assist me with as the site was giving me an error). By the end of the process, the rep was unable to process my order and instructed me to refresh my screen and input my credit card information in order to place the order (the gift card information was showing on my screen as the mode of payment, however they required my credit card information to finalize the order). This was not OK with me--I specifically had a gift card as my mode of payment, covering the entire cost of the order. The customer service representative was very helpful throughout this process, she had no control over the company's requirements. I requested a refund of my gift card as I was not comfortable giving out my credit card information. Beware all who try to pay with a gift card!

Quality is horrible and they will not replace unless unworn and within the first 30 days, so when a product fails after wearing (which is most likely), you are screwed. If a panty was part of a set, you cannot even purchase that item separately to replace. For the cost, I will definitely go back to Victoria's Secret - much better quality, fit and service policies. I've sent message to AdoreMe to unsubscribe from their membership but will have to see how difficult that becomes based on reading these other reviews.