business logo of Adore Me

Adore MeReviews 13,306

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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First time buyer
November 15, 2017

My wife loves them. I surrpised her with somethings special for her. She likes how she looks and feels is them. Se feels beautiful when she wears them.

Date of experience: November 15, 2017
Adore M. Adore Me Rep
over a year old

Hello Scott,

Thank you for your kind words.

You have just voiced our thoughts. We aim to offer confidence with our gorgeous sets. We are delighted to hear that we have succeeded in your wife's case. Check out our upcoming new styles at the beginning of the month. We plan to continue the series of beautiful sets.

XO,
Adore Me

Georgia
1 review
0 helpful votes
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I love my new panties.
November 15, 2017

The fabric was very soft on my skin, and comfortable to wear. I look forward to buying many more items and I most definitely would suggest adore me to others, they have all sizes.

Date of experience: November 15, 2017
Adore M. Adore Me Rep
over a year old

Hello Erica,

Thank you for sharing your experience.

Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the look was perfect, but the quality as well.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Alabama
1 review
0 helpful votes
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Love it
November 15, 2017

Amazingly adorable underwear that actually fits me, and at a great price. My order arrived in the time that they told me it would.

Date of experience: November 14, 2017
Adore M. Adore Me Rep
over a year old

Hi Vanessa,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
help@adoreme.com

New York
1 review
0 helpful votes
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Full figure fit
November 15, 2017

The bra fits like a glove. The fabric is very comfortable and love how the design itself looks. The design 'bands' don't stay in place like in the photo, but it doesn't take away from the support. Definitely glad I purchased the black over the 'red'.

Date of experience: November 13, 2017
Adore M. Adore Me Rep
over a year old

Hello Pamela,

Thank you for your lovely review.

We are delighted that all the styles were perfect and well-fitting. Our goal is exactly that to make you feel beautiful. We look forward to share our upcoming designs with you soon.

XO,
Adore Me

Utah
1 review
0 helpful votes
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Perfect
November 13, 2017

Got everything I ordered, and fits great! My wife looks sexier than ever! Only downside is how long it took the order to ship. Everything else was perfect!

Date of experience: November 11, 2017
Adore M. Adore Me Rep
over a year old

Hello Michael,

Thank you for your exciting review.

We are glad that your purchase was such a big hit with both you and your wife and that almost everything was perfect. We are sorry about the delay, though. To offer more than apologies we have issued $10 worth of store credit to your Adore Me account.

Check back for new styles every month. We would love to surprise you with more cute styles.

XO,
Adore Me

Georgia
1 review
0 helpful votes
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Cute styles for larger sizes
November 13, 2017

Very happy to find cute sets for 38H at a very affordable price. Ive been able to fill out my lingerie drawer nicely

Date of experience: November 11, 2017
Adore M. Adore Me Rep
over a year old

Hello Ashley,

Thank you for your review. We are very happy to see that you are enjoying our application.

Do not forget that the new Cotton&Lace collection is available now on our website for irresistible prices, and it was designed to help every woman to be dazzling and comfortable at the same time.
https://www.adoreme.com/basics-by-adoreme

Let us know if you need help!

Best,
Adore Me,
help@adoreme.com

Texas
1 review
0 helpful votes
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Excellent customer service!
November 13, 2017

I have ordered many times and received my orders right away. This time there was an issue with my order. Customer service attended to my needs promptly and made it right. I was very satisfied with the result.

Date of experience: November 11, 2017
Adore M. Adore Me Rep
over a year old

Hi Mary,
Thanks for the great review!

We are delighted to hear that even though your experience started out to be problematic you ended up having great experience with us.

Did you know you could earn store credit just by sharing Adore Me with friends? All you have to do is visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com

California
1 review
0 helpful votes
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Beautiful PJ set
November 13, 2017

This set is made of a super soft material. The top is very flattering and makes the girls look amazing haha. Definitely going to purchase in the purple.

Date of experience: November 11, 2017
Adore M. Adore Me Rep
over a year old

Hello Alyssa,

Thank you for expressing your love.

A sleepwear set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off.

We hope to share our newest designs with you.

XO,
Adore Me

Texas
1 review
0 helpful votes
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Awesome
November 13, 2017

Its so comfy and the fabric isnt too thick or thin so it makes it great to sleep in. I love the color as well! I took a risk with it being purple but it looks great!

Date of experience: November 10, 2017
Adore M. Adore Me Rep
over a year old

Hello Sofie,

Thank you for your review.

We are elated to hear that you loved the color and the feel. We hope to bring more sexy styles to your door in the near furture.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me

Georgia
1 review
0 helpful votes
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Sexy
November 12, 2017

Beautiful color, perfect fit. My husband loves everything I've gotten from Adore Me. So do I. I am finding g myself living in my jammies, they are so soft and comfy. The bras and panties are awesome, great to have such nice undies.

Date of experience: November 10, 2017
Adore M. Adore Me Rep
over a year old

Hello Carla,

Thank you for your lovely review.
We are delighted that both you and your husband are taken with the product. The compliment of a man is always welcome.

We hope to be your go-to lingerie store in the future. WE design new styles every month.

XO,
Adore Me

TT
1 review
0 helpful votes
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Finally Fits
November 12, 2017

For years I've been ordering the wrong size and finally I have bras that actually fit and are very sexy. Not to mention they come as a combo with matching undies. Will be back soon

Date of experience: November 10, 2017
Adore M. Adore Me Rep
over a year old

Hi Dixie-Anne,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our dazzling products that are the perfect fit and feel sexy wearing them. We pay attention to every little detail in order for our customers to have an adorable experience!
We are happy that you plan on purchasing again.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com

Florida
1 review
0 helpful votes
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As always beauty and quality in abox
November 12, 2017

I love love love anything i purchase from adore me. The nightgown could be a little longer and looser around my middle but thats my problem not the item. The bra and underwear are gorgeous. My husband is loving my membership. I need to buy a new dresser, im running out of room.

Date of experience: November 10, 2017
Adore M. Adore Me Rep
over a year old

Hello Rosemarie,

Thank you for the awesome review.

We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!

XO,
Adore Me

Alabama
1 review
0 helpful votes
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It took me a second to get my sizing down when reading reviews but everything I purchased was true to size compared to the size chart once I actually measured myself. Its such a great price for the quality of what your getting. I would recommend this company to anyone.

Date of experience: November 10, 2017
North Carolina
2 reviews
0 helpful votes
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Huge Fan
November 11, 2017

I am an avid shopper at AdoreMe and they have never disappointed. Some of my favorite pieces are my lingerie, bras, and active wear. Love them!

Date of experience: November 9, 2017
Adore M. Adore Me Rep
over a year old

Hi Carlyssa,

Thank you so much for your positive review! We are always delighted to hear from our valued customers.

We are aware of the fact that it is truly important for you to receive the best lingerie sets and a spectacular servie this being the reason why we are always happy to receive feedback from our loyal customers.

Hope we can impress you again and again!

XO,
Adore Me
help@adoreme.com

Indiana
1 review
0 helpful votes
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It has been almost a month since I bought my set and it still says it is processing. I have sent countless emails to the customer service asking what is going on. They have given me the same responce every time. I am very dissapointed because I love the products on this site and am very dissapointed. This issue needs to be resolved as soon as possible because it is extremely frustrating.

Date of experience: November 9, 2017
Adore M. Adore Me Rep
over a year old

Hello Caitlynn,

Thank you for your honest review.

We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore we wanted to address this with a resolution. We have contacted you via email and we hope to be able to remedy this.

Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel will be doubled in a few weeks.

Kind regards,
Adore Me

North Carolina
3 reviews
0 helpful votes
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REALLY Nice and fit well.
November 11, 2017

This was very nice garment for the price and was made very Good.It was a Great color also. I would recommend this garment to everyone. Adore Me makes great garments for all ladies.

Date of experience: November 9, 2017
Adore M. Adore Me Rep
over a year old

Hello Robert,

Thank you for shopping with Adore Me.

We are overjoyed to hear that the quality and fit was impressive and that you loved the color. We also love that you would recommend us!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com

Washington
1 review
0 helpful votes
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I am so impressed with the quality of the lingerie I've received from AdoreMe, especially given how relatively affordable it is! I had to return a few items that were too small, and the return process was easy and fast. They even gave me my AdoreMe credit the same day I printed out the return slip! I love that I didn't have to wait until the return was received to order my new lingerie! The pajamas are super soft and made of nice, thick material, and the lingerie is even more beautiful in person than in the pictures - that has not been my experience with other companies in the past! As long as the quality of the service and products remains at such high levels, I will remain a loyal customer!

Date of experience: November 9, 2017
Adore M. Adore Me Rep
over a year old

Hi,

Thank you for your review!

We understand how important is for our customers to receive the best products with an awesome fit at an affordable price! We are thrilled that the sets are even more spectacular in person than on the picture!

Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!

Best,
Adore Me,
help@adoreme.com

New York
1 review
0 helpful votes
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38 G sassafras bra
November 11, 2017

I frickin love my bra! It holds these boobs up well! Im used to spending a minimum of 80 bucks just to keep these fun bags lifted! But since Ive discovered adore me I no longer have to break the bank for a comfy bra

Date of experience: November 9, 2017
Adore M. Adore Me Rep
over a year old

Hello Laura,

Thank you for the hilarious review. It was a delight to read it!

We are thrilled that you no longer need to break the bank to have a perfectly fitting gorgeous bra. Indulge yourself with more pretty bras at the beginning of each month. That is the time when we have the widest selection.

XO,
Adore Me

Alabama
1 review
0 helpful votes
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Not entirely happy
November 11, 2017

I tried them back at the beginning of the year. It took 2 weeks for me to receive my first order. I decided maybe it was just a thing that happened and I reordered again. I ordered on the November 7th and I paid for the extra shipping to receive it on the 10th. Here it is the 9th and my order is still processing. I really dont know what to think here. Im pretty disappointed.

Date of experience: November 9, 2017
Adore M. Adore Me Rep
over a year old

Hello Stephanie,

Thank you for your honest review.

We were so sorry to see that your order took 3 days to process, when you needed it urgently. Please accept our sincere apologies, this is clearly not the service that you have paid for, the reason why our representatives issued a refund for the shipping fee without hesitation. We understand that this does not fix the delay, but we would like to let you know that we do not take this lightly and we are implementing solutions to prevent this mishap from happening again.

Kind regards,
Adore Me

Wyoming
1 review
0 helpful votes
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Beautiful
November 10, 2017

Site gives so many options. Love how easy it is to check things out. Love My new bra and panties. I have so many more on my wish list just waiting. Fast shipping love getting my packages in the mail. I am not disappointed with any of my purchases.

Date of experience: November 8, 2017
Adore M. Adore Me Rep
over a year old

Hello Mindy,

Thank you for the 5-star review.

We are delighted to hear that you had a positive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your feminine body.

Don't forget we have brand new items at the beginnig of each month!

XO,
Adore Me