Firstly I will thanks everyone, great stuff, i am very pleased and happy this is a second time that i booked with a top agency everything go fine, mr zain is a great person, he help me to find a good deal i will recommend for everyone also they colleagues, great stuff, many thanks.
I am very impressed and happy with the services provided by Anna.
Anna has also arranged my recent Hajj packages which went beyond my expectations.
I have found Anna very polite and well spoken
I will be contacting her for any future travel need.
7 Continents Travel is one of the best site to find the cheapest fare. If you are a budget traveller and you travel frequently then 7 Continents Travel is best for you. I have had my ticket booked by sitting at home while everything was done by the company via telephone. They took my card and made my booking and even gave me a complimentary call when I was at the airport ready for departure. And on return I was so happy then I suggested my friends for this company too. Thank you 7 Continents Travel. I love you.
Looked around and have found this to be the best priced package for what it has to offer compared to other travel agents. Was recommended this company by my aunt who went earlier this year with her family and said how good they are. Also the brother (Muddasir) who dealt with us was very helpful. Booked for this December so hoping to go soon Insha'Allah.
MAX you were so helpful, you saved me from losing my money to fraudsters, in addition you offered me the best deal in the current travel season. I have recommended you to my family and friends will continue to do business with you. Well done first class service keep it up.
I will continue to use you in the future.
THANK you very much
I was trying to book a ummra package for 4 people, which included my disabled mother. Initially quoted a cheap price and asked for depoist. Once I had given the depoist, that's when the lies started. They would never honor what they had said. It was always a different story everytime I spoke to them. They were trying to get more money from me then what they had quoted at the beginning. Liars and cheats. Stay away from this company.
How can they improve... they can stop lying! Sold me a holiday package saying the hotel was a 4 star but I would not recommend it as even a 3 star. I checked online to see reviews of the hotel and it said the hotel was on a steep hill. When I asked Nadeem the booking agent he said it was only a few steps. Again a LIE. I had elderly people with me and it was such a struggle. When we got to the hotel he had managed to mess up that booking aswell. I ended up having to spend the night with my family in one room and two of the elderly people in the adjoining room with absolutely no privacy which is not what I asked for at all. Shocking - I am do angry at this awful company. DO NOT USE!
Agents asher call me and told he will refund me deposit and I also like thanks agents call hammed or Susan I can't hes name properly and agents gill who was so helpful
They really don't deserve a star. Absolutely useless and dishonest. Dealing with this company is a brain drain. They have a lie planned for every eventuality which always leads to an increase in fare price.
Phone calls are always coincidentally ended mid conversation.
Our agent made several mistakes, acknowledged them and still insisted on us paying extra for his mistakes.
Do not use them!
I made a booking with them, had to cancel original booking due to a bereavement in the family. I did travel but earlier than planned. However, BA was able to accept my reason and cancel without loosing the deposit. 7 continental sat on the money by claiming the airline took it. This us over a year I am yet to receive the balance of my money. Phone calls were not respected neither responded to emails. The manage is always in a meeting irregardless of the time of the day.
I can't recommend them. Incidentally the very first sales person I dealt with me wooed my heart and got a very good service until he left then everything became a mess.
We have 500+ Employees working day and night to handle customers with care.
The issue you have raised can be solved if you can email your complaint at complaints@7-continentstravel.co.uk or you can visit this link and submit your query.
https://7-continentstravel.co.uk/Complaints.php
If you are writing the email. Please provide your full name or your reference number so we can track down your invoice and forward it to the complaints department.
Regards
7 Continents Travel
Are you looking for reliability, trust and first class customer care... my experience with this company via Arslan was absolutely wonderful. Look no further... this is it for me. I now have a mission... to market this outfit to everyone l know that is travelling. Just wonderful. Thanks Arslan.
I was served by Numan Sheikh who was extremely patient and helpful in arranging and booking a complete Umrah package with all inclusions for me and my disabled wife. I would recommend him and his company to those who are wishing to perform Umrah/Hajj. The only negative point is sometimes it is hard to actually communicate by phone.
An outstanding and amazing service by Arslan Ali. He took it up on himself to provide excellent service for me. He's very polite and calm. Ensuring my satisfaction throughout. I can't say thank you enough. Arslan you got a customer from now on. I will recommend you to all my friends and family. Thank you so much. A very great service. Cynthia
Mr Saqib has always given me wonderful service, the only person i get my tickets booked from. I am so happy with the service. It's been years I'm getting service from him. One of the best assistant of 7 continental travel company.
I booked my flight going to Africa from london Heathrow with Agent Harry. Service was great. I got my ref ******* within mins. Great service Harry. Will book my next flight with 7 Continents. Thanks for good customer service Harry *****
I'm in the process of booking umraah for 14 people all agreed at initial stages however booking has changed with demand on payments and changes to datesm Very very Poor customer service I have never dealt with rude people who do not acknowledge their fault and honour their agreements. Really annoyed that the level of service is very Poor, manager, talks over you and stipulates the oppsites of his staff and comes out with different guidelines and processes they have to follow. I would definitely not recommend this travel agent. Look for someone who is loyal and honour good customer service and not retract what they agree. Be careful already a victim to there service. Poor
I have used this company for my personal travels, family travels and friends. They have always got me the best deal that fits in my budget.
Thanks Toheed this time for getting me the best deal. I will always book with this company as it gives me a piece of mind.
Thanks Toheed for your professionalism and good service.
I have booked an Umrah package from them recently and I was travelling alone so I was a little nervous. But their service was excellent and they provided everything as they mentioned before I left, so I had absolutely no problem despite travelling alone. Their hotels were near the mosques as they mentioned, they provided guidance how to get around and the hotels were good compared to the price I paid. I highly recommend them if you are travelling anywhere.
Today ( 11/12/2020)
I spoke with Mr. Azaan
His services were remarkable. I am extremely happy with the efficiency of the staff. Highly recommendedHe thoroughly listened to my questions and was extremely supportive throughout the process:)
Thank you
Mrs Sadia A
Very good service received, very professional. I was assisted thoroughly by Aleem who explained everything well and clearly. I am satisfied with the services I received it was very helpful and informative, I would 100% recommend and use this booking service
Overview
7ContinentsTravel Ltd has a rating of 3.1 stars from 124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 7ContinentsTravel Ltd most frequently mention customer service and umrah package. 7ContinentsTravel Ltd ranks 25th among Travel Agency sites.
7 Continents Travel is one of the largest travel organizations in the UK employing over 500 staff globally, in Wholesaling and Business Travel sectors. We are dealing our clients online and waiting for their call 24 hours a day, 7 days a week, and 365 days a year. We are also acknowledged as best traveling service providers among worldwide travelling community, our specialized traveling services along with best accommodation facilities are prime element of our professional goals. We are proud of our infatuation for travel, gratifying experiences and first class customer contentment by our unique traveling amenities. We also offer special air travel guide services for our esteemed clients and make them up to date concerning hottest offers of more than 150 airlines to save their money.
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- London, MANC, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the Feedback. I hope you continue booking with 7 Continents Travel LTD
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7 Continents Travel LTD