Anna P.

How can they improve... they can stop lying! Sold me a holiday package saying the hotel was a 4 star but I would not recommend it as even a 3 star. I checked online to see reviews of the hotel and it said the hotel was on a steep hill. When I asked Nadeem the booking agent he said it was only a few steps. Again a LIE. I had elderly people with me and it was such a struggle. When we got to the hotel he had managed to mess up that booking aswell. I ended up having to spend the night with my family in one room and two of the elderly people in the adjoining room with absolutely no privacy which is not what I asked for at all. Shocking - I am do angry at this awful company. DO NOT USE!